Customer Reviews for Frigidaire - Gallery 24" Built-In Dishwasher with MaxBoost Dry Technology, 52dba - Stainless Steel
Customer Rating
1
I am extremely disappointed in this appliance, in fact is possible that we may return it.
on November 21, 2024
Posted by: Bebe
We bought it a month ago, I’m still anticipating I may get used to it. The wash cycles are ridiculous, set it to normal which is what we would use, there is just two of us. After two and half hours it was still running strong,, ridiculous. The settings panel on the inside the door are extremely hard to push.First time use( the one heading to 4 hours, another ridiculous feature, no one needs to wash dishes for 4 hours, the book says the sensor picks up how long the appliance should run according to cleanliness of dishes, I always rinse off my dishes first. Some cycles do not have heat for drying. We finally settled on the quick wash cycle, I always run my dishwasher in the evening and empty it in the morning and I’m having to towel dry the majority of utensils then .So No I’m Happy with this appliance and I’m sorry to have to tell you that.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, November 22, 2024
Thank you for your valuable feedback, and we're sorry to hear that your experience with the appliance has been less than satisfactory. We understand how frustrating it must be to deal with lengthy wash cycles, challenging controls, and insufficient drying, especially when you're taking steps to pre-rinse dishes beforehand. Your comments are important to us as they help us improve our products and services. We’ve sent you an email with further assistance to address these concerns and hope we can work together to find a solution that better meets your needs. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EDT and we will be happy to assist.
Have had this dishwasher for the past few weeks and we are very happy with it! Quiet, east to operate, stylish and love the led light that tells us when the load is done. All dishes come out dry too! We are very happy with this purchase!
I was using Panasonic dishwashers and never disappointed. Clean, dry, very hot. For this machine i chose every features the machine had i couldn't get it dry and always feel wet inside. This is the new one.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, November 6, 2024
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the effortless experience we want for any of our consumers. We’re ready to help. Please be on the lookout for an email we have sent to help you out.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EDT and we will be happy to assist.