Customer reviews from swissgear.com
SwissGear - Getaway 23" Duffel Bag - Gray
Average customer rating
4
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
16
4 Stars
15
3 Stars
1
2 Stars
0
1 Star
5
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for SwissGear - Getaway 23" Duffel Bag - Gray
Customer Rating
5
Best long weekend bag ever!
on August 18, 2017
Posted by: Tiffany C.
from Dallas, Texas
Paired with my Swiss Gear hybrid backpack to match, this bag makes the perfect long weekend travel set. Spent 3 days in Atlantic City and it was so easy to get around to the beach, shops, and nightlife!
I would recommend this to a friend!
Written by a customer while visiting swissgear.com
Posted by: Adam
Gender:Male
Verified Purchase:Yes
A very efficient way to pack clothes wrinkle-free. I traveled for a wedding recently and was able to fit a suit plus everything I needed for the rest of the weeklong trip in this bag and a backpack that fit under the airplane seat. Main downside is that you have to unpack the whole thing to get at the hanging clothes. It might be possible to avoid this by putting most things in a small bag inside the main bag. I also would not trust this as checked luggage because if the side zips come undone the contents would go everywhere.
Written by a customer while visiting swissgear.com
Posted by: enobrev
from Chicago, IL
Gender:Male
Verified Purchase:Yes
I bought this bag for a two week trip overseas, which included formal and comfortable clothes and the standard travel gear (chargers, toiletries, etc), and it was almost perfect. The garment portion kept my sports coat and 4 button-ups in excellent condition. The "bag" portion held everything else I needed, just fine. The outer pockets were great for snacks and a book and anything I needed to grab quickly. Overall, I'm truly impressed with this bag and will be using it often.
The bag holds its structure very well, so it was easy to judge how it would fit over my shoulder while moving from city to city and it fit perfectly in the overheads on all six flights on my trip (including two puddle-jumpers).
I had only two minor issues with the bag, which aren't worth docking a point, but do need to be dealt with, if at least in my own way:
The first is that the top of the garment portion opens a bit much while the bag is brought together to be zipped shut. It's hard to describe, except to say that when closing the top of the bag, I'm looking directly into the "garment" portion of the bag, which ideally should be "closed" away from the top of the bag. I used a small carabiner to hold the zipper to the hook, which resolved that well enough.
The seconds is that the side-zippers, which hold the structure of the bag together, are easily pulled back open, especially if you grab the shoulder-strap from one end rather than in the middle. I'd really like a simple latch or something to attach one side-zipper to the other while in transit. I'll probably use small carabiners for that as well.
Those two issues were essentially non-issues in my travels, and can be dealt with easily. I would absolutely recommend this bag.
Written by a customer while visiting swissgear.com
Posted by: D.M.
from Ok
Gender:Male
Verified Purchase:Yes
Got the bag week prior to my trip was very pleased and shocked with the amount of space the bag had to offer.
But and yes the but factor,
The zippers on the ends of the bag that help keep the bag closed need help. They are great if you are just on a road trip where u just put the bag in the trunk or back seat. On a airplane trip totally different, especially if you have connections or if u check the bag in.
Zippers do not stay closed or lock in place they will open and stuff can fall out. I had to rig it a little while on my trip,used the rubber leads on zippers to kind of lock them together.
So basically get some locks or some small carabiners
But and yes the but factor,
The zippers on the ends of the bag that help keep the bag closed need help. They are great if you are just on a road trip where u just put the bag in the trunk or back seat. On a airplane trip totally different, especially if you have connections or if u check the bag in.
Zippers do not stay closed or lock in place they will open and stuff can fall out. I had to rig it a little while on my trip,used the rubber leads on zippers to kind of lock them together.
So basically get some locks or some small carabiners
Written by a customer while visiting swissgear.com
Posted by: Cincinnati
from Cincinnati
Gender:Female
Verified Purchase:Yes
I love the idea of this bag however - when you fold it I to a duffle, the side zippers leave a gap at the very top. It should have a snap or something to further secure the closing. I travel a lot and am worried that these could come unzipped when pulling it out of the overhead compartment. And to that point, there are no side handles.
It is also a little large four my taste. Some people may really like it - sadly, I am still in search.
It is also a little large four my taste. Some people may really like it - sadly, I am still in search.
Written by a customer while visiting swissgear.com
Posted by: Carmen
from MSP
Gender:Male
Verified Purchase:Yes
I bought this to be my carry on and it will work fine. And if need be it can also be a checked piece.
only issue I have is the side panel zippers have no way to ensure they stay zipped if checked in the hold.
only issue I have is the side panel zippers have no way to ensure they stay zipped if checked in the hold.
Written by a customer while visiting swissgear.com
Posted by: Rutt
from Mechanicsburg, PA
Gender:Male
Verified Purchase:Yes
This duffle bag is great! Great quality, construction, and functionality. Looks great too!
Written by a customer while visiting swissgear.com
Posted by: David
from Portland, Me
Gender:Male
Verified Purchase:Yes
Zipper broke first time using bag. Would not recommend.
Response from swissgear.comBy Swissgear, Customer Service, October 12, 2021
Hello,
We're very sorry to hear that your zipper did not meet the high standards of Swissgear.
We strive to create durable, quality products, and we would like to assure you that this particular item was an unfortunate anomaly.
Please get in touch with our customer service team at support@swissgear.com with your order information. We will be more than happy to help resolve this issue.
Have a great day!
We're very sorry to hear that your zipper did not meet the high standards of Swissgear.
We strive to create durable, quality products, and we would like to assure you that this particular item was an unfortunate anomaly.
Please get in touch with our customer service team at support@swissgear.com with your order information. We will be more than happy to help resolve this issue.
Have a great day!
Written by a customer while visiting swissgear.com