Customer reviews from Samsung US
Samsung - 32" M70B 4K USB-C Smart Monitor & Streaming TV - White
Average customer rating
4.6
(445 Reviews)
Rating breakdown 445 reviews
5 Stars
342
4 Stars
68
3 Stars
15
2 Stars
8
1 Star
12
50%of customers recommend this product.
(
9 out of
18)
Customer Reviews for Samsung - 32" M70B 4K USB-C Smart Monitor & Streaming TV - White
Customer Rating
5
Excellent Features
on October 14, 2022
Posted by: dustinw
[This review was collected as part of a promotion.] This serves as my work-from-home monitor and is also used for gaming and watching TV when not working. The available apps cover all my streaming needs, the picture quality is excellent. There is also an option to use the latest game streaming services (Xbox Cloud Gaming, Amazon Luna, or Google Stadia [though this service has been recently discontinued]). The built-in speakers are even pretty good. Especially considering what you typically get with a monitor. You can also connect Bluetooth speakers and have the TV route audio through it instead.
The remote works very well and has some quick launch buttons for the more common streaming apps as well. It may take a little getting used to, at first. Since it doesn't really have "input" switching buttons. Instead, you navigate to the different types of devices that you have connected (or apps installed). So, when you're wanting to play Xbox, you would go to the gaming section on the home screen and select either the physical Xbox that's connected or launch the Xbox Cloud app to stream games.
My only real complaint with this monitor is that the stand isn't adjustable. I'd like to raise it just slightly higher. It is at a pretty good height, but I would like it just a little higher for my personal preference.
Written by a customer while visiting Samsung US
Customer Rating
1
STOPPED WORKING COMPLETELY IN 5 MONTHS
on May 15, 2023
Posted by: Scoop2023
[This review was collected as part of a promotion.] This monitor was used for work, for streaming and for security. Nice features and an ok picture, not fantastic. It worked for five months and died. The warranty process with Samsung is the worst experience possible. It broke in the beginning of April and as of today , 6 weeks later I do not have a replacement they agreed to send.
Response from Samsung USBy Michelle S, Michelle S, May 17, 2023
Thank you for bringing this issue to our attention, as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, great color and clarity
on December 23, 2022
Posted by: Bosco
I love it. This is my 3rd Samsung Smart Monitor. I have this 43” in the bedroom, the 32” in my office, and the 24” in the kitchen. The colors are amazing and the flexibility to mirror my iPad screen is simple to use. Also displays my Blink security cameras by Alexa commands. Our larger TVs are both Samsung as well, but not smart monitors . Really happy with the product line !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Multiuse Monitor!
on August 10, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it mostly to watch TV as most apps are pre loaded & connect it to my laptop when I need to get work done.. love it..
It was so easy to set up.the picture quality is good. Could ask for more at this price point.
Written by a customer while visiting Samsung US
Customer Rating
1
Never Again!
on February 6, 2023
Posted by: Extremely Dissatisfied
Expertise:Expert
I will never buy a Samsung product again. I bought this display and had a problem that was serviced by a Samsung tech coming out to my house. Not only didn't this resolve the issue, I now have a 2" vertical line on my display every time I power it on.
Trying to get service on it again has been an experience in exasperation and trying to get a refund results in an endless runaround.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Display, March 1, 2023
We are very sorry for the issues you have encountered with your 43" M70B Smart Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
· Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
· Product Support
· Manuals and Downloads
· Warranty Info
· Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
· Samsung Community: A great resource for getting help from Samsung moderators and customers
· …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
· Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
· Product Support
· Manuals and Downloads
· Warranty Info
· Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
· Samsung Community: A great resource for getting help from Samsung moderators and customers
· …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Written by a customer while visiting Samsung US
Customer Rating
5
this product is fantastic
on May 3, 2022
Posted by: Greek007
[This review was collected as part of a promotion.] In My Experience I Use It For Gaming And It's Super Fantastic It's Super Fast The Video Quality Is Great
Written by a customer while visiting Samsung US
Customer Rating
5
Great for my WFH set up
on October 13, 2022
Posted by: Captain
[This review was collected as part of a promotion.] I have been using the M7 43" smart monitor for work for about a month now, and it has been great so far. First the size: the real estate it makes me not to worry about 2nd monitor. Second the multi-view feature: it allows me to view multiple screens at once for increased productivity. Third the usb-c: this makes me forget about clunky HDMI cords. Forth the apps: though I rarely use these as I watch it on larger screen TV, it provides all the major OTT apps.
Some said about refresh rate and the quality of the sound of the monitor, but as I primarily use it for work, I have not encountered any issues for me.
Written by a customer while visiting Samsung US
Customer Rating
3
Quality of color doesn’t impress & setup’s a pain
on January 5, 2023
Posted by: axel k
Quality of color and contrast is pretty bad compared to the other monitors i have. smart tv features are too intrusive and set up is a night mare too much of a hassle if you just want to use this as a monitor.
Written by a customer while visiting Samsung US