Customer reviews from Samsung US
Samsung - 32" M70B 4K USB-C Smart Monitor & Streaming TV - White
Average customer rating
4.6
(445 Reviews)
Rating breakdown 445 reviews
5 Stars
342
4 Stars
68
3 Stars
15
2 Stars
8
1 Star
12
50%of customers recommend this product.
(
9 out of
18)
Customer Reviews for Samsung - 32" M70B 4K USB-C Smart Monitor & Streaming TV - White
Customer Rating
1
NOPE
on July 26, 2024
Posted by: Katt
Screen stopped powering on and the repair is equal to the price of a new one. Warranty doesnt cover anything. Absolutely horrible.
Response from Samsung USBy Samsung, July 31, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Written by a customer while visiting Samsung US
Customer Rating
4
Great smart monitor for the price!
on September 5, 2024
Posted by: JDrey89
I have had this monitor for almost a year, I really love it 95% of the time. My biggest complaint is the brightness, or lack thereof. I have the monitor in front of a west facing window, and when the sunlight hits that window around sunset it drowns out the monitor completely. Even when it's as bright as it goes. Especially if the game, movie, or show uses darker lighting in most scenes. For example House of the Dragon was terrible to watch around sunset, which is when the new episode drops. I could barely, if at all, see what was going on.
The reason I'm giving 4 stars is because other than at sunset, it gives a crisp and clear picture. The sound could be slightly better, but honestly it's a monitor not a TV, so I won't fault it there. I think if they could fix the brightness issue it would be a 5 star monitor.
Response from Samsung USBy Samsung, September 6, 2024
We are delighted to hear you've had an overall, positive experience with your M70B Smart Monitor.
Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Monitor and Price Point
on October 4, 2024
Posted by: LMB562
[This review was collected as part of a promotion.] I use my monitor mostly for work as a second screen to my laptop and occasional streaming/gaming. Resolution and backlight is super crisp and it fits fell into the other TV uses in the home so it is versatile. I also find the refresh rate to be really good for all that is offered.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Nice monitor but flaky USB-C connection.
on October 15, 2024
Posted by: Michael
[This review was collected as part of a promotion.] I have been using this monitor for a few months now as part of a 3 monitor setup primarily for work currently connected to the USB-C port of an HP 800 MINI G4. When it works, the monitor is fine. Problem is that a few weeks in, the USB-C recognition became flaky, even when using the Samsung provided USB-C cable. Yes, as a workaround I can use the HDMI port but I would rather use the USB-C since it is sleeker and allows me to use the USB hub features. Perhaps there is something wrong with the build quality of my monitor. I don't know.
Another annoyance is that the remote is not limitable/addressable to a single monitor if you have multiples of the same monitor.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Don't hesitate to buy this model.
on October 15, 2024
Posted by: hcj3trio
[This review was collected as part of a promotion.] This monitor is fantastic. I'm in my 60s, and the monitor screen is large, so it's pleasant, and it's so comfortable to enjoy Internet surfing and various media.
Shopping without regret is the M7 43-inch monitor.
Shopping without regret is the M7 43-inch monitor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great monitor for everyday use
on October 18, 2024
Posted by: Jamesv
[This review was collected as part of a promotion.] I use this monitor mainly for web browsing, video streaming and a little bit gaming. Great 4k display with the best feature I like: type c connection, so I can connect, charge and control my laptop and my desktop together with a clean desk.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not Reliable.
on November 2, 2024
Posted by: JRGOMEZ
from Houston, Texas
Expertise:Expert
It was a really good monitor until the backlight failed after around 2.5 years. The reliability is really bad. I purchased the new M70D version with an extended warranty and hopefully it will last longer. I have Samsung 4k and 8k tv's and they are great. Somehow this monitor didn't last.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung, November 8, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
1
Worked Great… Until it Didn’t
on February 24, 2025
Posted by: Just Work Already
from Kansas City
Expertise:Intermediate
I work from home and purchased this as a large second monitor to use with a MacBook. It worked great for 2 years & almost 3 months — and then suddenly went black mid-workday… never to be revived and no longer under warranty. Among greatest frustrations is that the monitor does not have a power indicator light to recognize any signs of life while troubleshooting. It was good while it lasted, but too short-lived and it seems others have experienced the same.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung, February 28, 2025
We are very sorry to see that you have encountered issues with the Samsung Smart M70B Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Written by a customer while visiting Samsung US