Customer reviews from Samsung US
Samsung - 32" M70B 4K USB-C Smart Monitor & Streaming TV - White
Average customer rating
4.6 out of 5
4.6
(445 Reviews)
Open Ratings Snapshot
Rating breakdown 445 reviews
5 Stars
342
4 Stars
68
3 Stars
15
2 Stars
8
1 Star
12
50%of customers recommend this product. 
(
9 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 32" M70B 4K USB-C Smart Monitor & Streaming TV - White
Customer Rating
3 out of 5
3
Firmware and Software needs features
on May 24, 2023
Posted by: Gordon
[This review was collected as part of a promotion.] I use the monitor on a Mac and also watch TV. The software does not have quick button assignments. For example quickly switch from PC to YouTube TV
Response from Samsung USBy Michelle SMichelle SMay 25, 2023
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.

If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on May 24, 2023
Posted by: Oscar6
[This review was collected as part of a promotion.] Lots of helpful tools for people with compromised vision. Picture is very clear, and very easy to operate.
Response from Samsung USBy Michelle SMichelle SJune 5, 2023
We are delighted to hear you've had a positive experience with your M70B Smart Monitor.

If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

Your thoughts and opinions are very important to Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quite cool monitor
on May 24, 2023
Posted by: Atlasblitz
[This review was collected as part of a promotion.] Been using this monitor since last year
Quite great monitor, especially for gaming and as for background noise
Response from Samsung USBy Michelle SMichelle SJune 5, 2023
We are delighted to hear you've had a positive experience with your M70 Smart Monitor.

If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

Your thoughts and opinions are very important to Samsung.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good TV & Work Monitor
on May 24, 2023
Posted by: Houeyhtx
[This review was collected as part of a promotion.] I purchased the 32” M70B to work from home and for music production. The monitor stand was encased in hard plastic which ended up randomly breaking by itself when I was in another room. Also you are not able to move the monitor at all which was a bummer. I had to buy a stronger metal stand which can swivel & properly support the monitor. Aside from that great monitor, streaming apps, and resolution!
Response from Samsung USBy Michelle SMichelle SJune 5, 2023
We are delighted to hear you've had a positive experience with your M70B Smart Monitor.

If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

Your thoughts and opinions are very important to Samsung.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Dead pixels are common
on May 25, 2023
Posted by: Baker
Expertise:Expert
The dead pixel issue is very common on the model so be cautious when you order. You may need to reorder another unit (because there's no exchange policy) by hoping it has no such an issue which is less likely.
The quality is not as good as its previous model M07A so is the network/WiFi speed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy Michelle SMichelle SMay 25, 2023
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.

If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung M7 monitor
on May 27, 2023
Posted by: Arsenal1
[This review was collected as part of a promotion.] Great design, great features. Only one problem,but big one I expected much better image quality. Maybe it’s just me but the images look washed out and I’m really disappointed with that. I expected much better from this monitor.
Response from Samsung USBy Michelle SMichelle SJune 6, 2023
We are delighted to hear you've had a positive experience with your M70B Smart Monitor.

We appreciate the feedback you have provided. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

Your thoughts and opinions are very important to Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works well for Dex
on May 29, 2023
Posted by: DexMeUp
[This review was collected as part of a promotion.] Have been using this monitor mostly for using with my phone for Dex and to use the Netflix app on the monitor. Works well.
Response from Samsung USBy Michelle SMichelle SJune 5, 2023
We are delighted to hear you've had a positive experience with your M70B Smart Monitor.

If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

Your thoughts and opinions are very important to Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for everything
on May 29, 2023
Posted by: Greycah
[This review was collected as part of a promotion.] I use my monitor for everything from gaming to streaming to browsing and have yet to be disappointed. The colors look amazing the sound quality is great and the speed at which it connects to my phone (Samsung s23 ultra) is relatively instant. I absolutely love it and have recommended it to everyone I know since I got it almost a year ago.
Response from Samsung USBy Michelle SMichelle SJune 5, 2023
We are delighted to hear you've had a positive experience with your M70B Smart Monitor.

If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

Your thoughts and opinions are very important to Samsung.
Written by a customer while visiting Samsung US
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