Customer reviews from swann.com
Swann - Professional 16-Channel 10-Bullet Camera 12MP 6K HD, Indoor/Outdoor PoE Wired, 2TB HDD NVR Security System - White
Average customer rating
4
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
73
4 Stars
37
3 Stars
9
2 Stars
13
1 Star
11
52%of customers recommend this product.
(
26 out of
50)
Customer Reviews for Swann - Professional 16-Channel 10-Bullet Camera 12MP 6K HD, Indoor/Outdoor PoE Wired, 2TB HDD NVR Security System - White
Customer Rating
1
Cheap
on January 2, 2020
Posted by: Uhhh
Not real 4k
No, I would not recommend this to a friend.
Response from swann.comBy Josh V. , Customer Service , January 3, 2020
Hello,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your experience with our Swann 8 Channel 4 Camera NVR System. This system is capable of recording in 4K resolution. Although, please be advised that this unit can also record in lower resolutions. Please be sure that the settings for your recorder have been properly adjusted to best fit your security needs.
If you need any further assistance, we ask that you please contact us.
https://www.swann.com/us/contact-tech-support
We hope to address your concerns within the near future to help earn your 5-star rating.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your experience with our Swann 8 Channel 4 Camera NVR System. This system is capable of recording in 4K resolution. Although, please be advised that this unit can also record in lower resolutions. Please be sure that the settings for your recorder have been properly adjusted to best fit your security needs.
If you need any further assistance, we ask that you please contact us.
https://www.swann.com/us/contact-tech-support
We hope to address your concerns within the near future to help earn your 5-star rating.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
1
Doesn’t Flip or allow adjustments
on November 25, 2020
Posted by: achick
from New South Wales
Frequency of use:Daily
Had a 3rd party install all 8 today; only to find out they installed them upside down as NOWHERE does it state these cameras cannot be flipped in their setup.
Only by searching these reviews did I find this out; absolute joke & scam of a product
Swann please advise a software solution or will be reporting product to the regulating bodies
No, I would not recommend this to a friend.
Written by a customer while visiting swann.com
Customer Rating
4
So far we love it
on August 21, 2018
Posted by: David H.
Excellent picture quality, so far so good!!
Written by a customer while visiting swann.com
Customer Rating
1
Nvr not working!
on August 7, 2018
Posted by: Warricke J.
Remote access not working!!
Response from swann.comBy August 9, 2018
please contact our technical support team. They are able to assist you with troubleshooting that may resolve the issue.
Written by a customer while visiting swann.com
Customer Rating
5
Was a good deal
on July 18, 2018
Posted by: Bhupinder H.
Was a good deal
Written by a customer while visiting swann.com
Customer Rating
5
Swann is a way better
on August 13, 2018
Posted by: Adam T.
Swann is a way better system then all the other
Written by a customer while visiting swann.com
Customer Rating
5
HD NVR 8580
on October 27, 2018
Posted by: Edwin H.
After my old system quit, I ordered the HD NVR 8580, very nice system to install, love the email alerts when motion is detected.
Written by a customer while visiting swann.com
Customer Rating
4
Good System
on August 12, 2018
Posted by: Scott R.
I've had this NVR for a few weeks now and overall satisfied with it, but a few "Pros and Cons".
Written by a customer while visiting swann.com