Customer reviews from swann.com
Swann - Professional 16-Channel 10-Bullet Camera 12MP 6K HD, Indoor/Outdoor PoE Wired, 2TB HDD NVR Security System - White
Average customer rating
4
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
73
4 Stars
37
3 Stars
9
2 Stars
13
1 Star
11
52%of customers recommend this product.
(
26 out of
50)
Customer Reviews for Swann - Professional 16-Channel 10-Bullet Camera 12MP 6K HD, Indoor/Outdoor PoE Wired, 2TB HDD NVR Security System - White
Posted by: Justin S.
Verified Purchase:Yes
I’ve always had Swann Security Systems as they are a leader in the industry and the only brand I trust. Over the the years I’ve had the same issue as others with the DVR systems and the power cords I figured it was time to go with a Cat6 system and try out NVR this 10 Camera 16 Channel 6K 12MP Mega HD Professional NVR Security System is top of the line and well worth the money the only limitation you will bound by is the security monitors you run I have 4 security monitors in my home and now I want to upgrade each of them to 4K at minimum so I can see the full beauty of the system. I should have went this route long ago. Thanks Swann.
Response from swann.comBy LV - Swann Team, November 21, 2023
Hello Justin,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly. We hope you continue to find value and enjoy all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly. We hope you continue to find value and enjoy all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, December 27, 2023
Thank you for sharing your feedback! We thank you for choosing Swann.
Written by a customer while visiting swann.com
Posted by: Simple configuration
Verified Purchase:Yes
Simple to configure
Response from swann.comBy LV - Swann Team, April 9, 2024
Hello Simple configuration,
Thank you so much for your positive feedback! We're glad you had a great experience with your Swann system. We hope you'll take the time to leave a more detailed review on our website or social media page. Thanks again!
Your feedback is important to us.
LV - Swann Team
Thank you so much for your positive feedback! We're glad you had a great experience with your Swann system. We hope you'll take the time to leave a more detailed review on our website or social media page. Thanks again!
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: MiguelMORGAN
Verified Purchase:Yes
Great Products easy to navigate on the application easy to install.
Response from swann.comBy LV - Swann Team, June 14, 2024
Hello MiguelMORGAN,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. In the meantime, We suggest that you reach to our technical support department to ensure that all the settings are set up to provide you with the best possible experience and assist you if there are any other issues.
https://support.swann.com/hc/en-us
Your feedback and satisfaction is important to us.
LV - Swann Team
Thank you for reaching out to us and sharing your positive feedback on our Swann System. In the meantime, We suggest that you reach to our technical support department to ensure that all the settings are set up to provide you with the best possible experience and assist you if there are any other issues.
https://support.swann.com/hc/en-us
Your feedback and satisfaction is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Jason Boles Electrical
Verified Purchase:Yes
I like it due to it's user friendly operating system which makes it easy to use even for my elderly clients.
Response from swann.comBy LV - Swann Team, September 27, 2024
Hello Jason Boles Electrical,
Thank you for your feedback! We’re so glad you find the system user-friendly, especially for your elderly clients. Making security easy to use for everyone is one of our top priorities.
If you ever need assistance, visit our support page or contact us over the phone.
https://support.swann.com/hc/en-us
Thank you for choosing Swann!
LV - Swann Team
Thank you for your feedback! We’re so glad you find the system user-friendly, especially for your elderly clients. Making security easy to use for everyone is one of our top priorities.
If you ever need assistance, visit our support page or contact us over the phone.
https://support.swann.com/hc/en-us
Thank you for choosing Swann!
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting swann.com
Posted by: Beverly
Verified Purchase:Yes
Nice system. The only thing lacking is the camera viewing angle is only 65 degrees on the 12MP NHD-1200BE. I would like to see a 12MP bullet camera with a viewing angle of 90 to 93 degrees. Hopefully Swann will make one soon.
Response from swann.comBy Mary, Swann Team, July 15, 2025
Hi Beverly.
Thank you for your feedback. We’re glad to hear you’re enjoying the system, and we truly appreciate your suggestion regarding the viewing angle of your camera.
You're absolutely right. The current 65° viewing angle is based on the lens design and its optimized functions, which are ideal for long-range, detailed coverage. If you're looking for a wider field of view, we recommend checking out our dome-style 12MP cameras, which typically offer 90° viewing angles and are designed for both indoor and outdoor use.
Your input is valuable and will be shared with our product development team as we continue improving our range.
If you have further questions or would like camera recommendations based on your setup, feel free to email us at tech@swann.com. We’re happy to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for your feedback. We’re glad to hear you’re enjoying the system, and we truly appreciate your suggestion regarding the viewing angle of your camera.
You're absolutely right. The current 65° viewing angle is based on the lens design and its optimized functions, which are ideal for long-range, detailed coverage. If you're looking for a wider field of view, we recommend checking out our dome-style 12MP cameras, which typically offer 90° viewing angles and are designed for both indoor and outdoor use.
Your input is valuable and will be shared with our product development team as we continue improving our range.
If you have further questions or would like camera recommendations based on your setup, feel free to email us at tech@swann.com. We’re happy to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com