[This review was collected as part of a promotion.] Love my grill! Cooked on it three times now and everything comes out perfect. Heat retention is excellent. Only thing I wished it had was a way to empty the hopper to use different pellets. All in all excellent product. 👌
Overall love the smoker. Would give it a 5, but the welds on the handle that you use to maneuver the grill are weak. Mine broke first day. Another point of frustration is that you cannot purchase once as it is out of stock. Grill is very heavy, but manageable. Would buy again and recommend to others.
The wifi app is THE WORST app on the market! It wants to take control of everything on my phone, I don't think so! Are you listening Zgrill? Pay attention to the reviews/opinions of your loyal customers. Your app needs a complete overhaul and in ENGLISH. The smoker is awesome, holds temp, perfect smoke ring, everything turns out great. The only drawback is the fan that runs constantly and blows pellet ash all over the meat, inside walls and outside.
I bought a Z Grill so that I would have a bit smaller of a smoker than my big commercial one. The box (pit) isn't bad but the controller sucks, it won't hold a set temp and keeps running up. I purchased a PID controller from Smoke Daddy and replaced the garbage on the Z Grill and now it works great. On hind sight I should have just paid a bit more and bought an actual GOOD grill with a better controller from someone else.
Overall, we are very satisfied with our Zgrill. Very solid construction! Does a great job adding a nice smoke flavor but wish there was a way to sear. Customer service has been helpful about rewards issue.