Customer reviews from Samsung US
Samsung - Galaxy Book2 Pro 13.3" AMOLED Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 512GB SSD - Graphite
Average customer rating
4.5
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
65
4 Stars
22
3 Stars
4
2 Stars
1
1 Star
5
74%of customers recommend this product.
(
20 out of
27)
Customer Reviews for Samsung - Galaxy Book2 Pro 13.3" AMOLED Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 512GB SSD - Graphite
Customer Rating
4
Cool Device
on March 13, 2023
Posted by: MQBert
[This review was collected as part of a promotion.] I'm a lightweight computer user. I mainly use my phone but this little computer boots up fast. I like it 👌🏾 Very Good and Efficient
Written by a customer while visiting Samsung US
Customer Rating
5
Best/fast
on March 13, 2023
Posted by: Seanyfl
[This review was collected as part of a promotion.] I love this computer i never owned samsung pc before, let me tell i always had dell i was die hard dell not anymore im all samsung getting this laptop made me go full samsung i even have watch 5 flip 4 and pro buds 2 i love them all so superior thank you samsung
Written by a customer while visiting Samsung US
Customer Rating
3
STILL LOOPING
on March 13, 2023
Posted by: Coastb33
[This review was collected as part of a promotion.] It was wonderful until it became stuck in a loop. None of the suggestions for a reset worked. So, right now it's useless.
Response from Samsung USBy Debra, Social & Commerce, March 14, 2023
Hey there Coastb33, thank you for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book2 Pro. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most fascinating experiences when our products are being used. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If you are having an issue with your Samsung Windows PC or if it isn’t running properly, use Samsung Recovery to reset the device and restore it to a previous point in time. Samsung Recovery has options for creating a backup, performing a reset, and even restoring the Windows OS. You should consider creating backups regularly when your PC is running well, especially if you plan to make big changes. This will ensure that you have a stable backup available in case your Samsung Notebook, Galaxy Book, or Galaxy Tab Pro S ever malfunctions. Check out the Samsung article titled, "Recover, restore, or reset your Samsung PC" for some helpful tips you may find constructive for your situation. Please do not hesitate to reach out to Samsung Support if you have any additional feedback to share with us or if you would like further assistance. Thank you for being a staunch Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00062948/
Written by a customer while visiting Samsung US
Customer Rating
5
Don’t pass this up!
on March 16, 2023
Posted by: JesJes
I was using a Surface Book pro and purchased this as a backup but, it is now my primary laptop!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One the best
on May 1, 2023
Posted by: Seantmo
[This review was collected as part of a promotion.] I ise it for work and at home its so light and thin i couldnt live with out it
Written by a customer while visiting Samsung US
Customer Rating
5
This has to be by far the best operating system
on May 1, 2023
Posted by: MsMichelle
[This review was collected as part of a promotion.] Gaming made easy. I use this for my Sims and I'm loving it. The screen size and capacity it has to do all the things I love and still move at a fast rate has made this the best decision I've ever paid for. I love all of Samsung products from my phone, my kids tablets, and their phone, computers cause mine isn't the only Samsung, earbuds. I would convert my whole house to Samsung products if I could
Written by a customer while visiting Samsung US
Customer Rating
5
The all in one laptop
on May 1, 2023
Posted by: ZSaint
[This review was collected as part of a promotion.] Writing, Entertainment
Multitasking, easy connection with tablet/phone, second screen
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Windows P.C.
on May 1, 2023
Posted by: Heru7Kemet
[This review was collected as part of a promotion.] I use the Galaxy Book for work related research and Entertainment looks awesome on the OLED screen.
Written by a customer while visiting Samsung US