Customer reviews from Samsung US
Samsung - Galaxy Book2 Pro 13.3" AMOLED Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 512GB SSD - Graphite
Average customer rating
4.5
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
65
4 Stars
22
3 Stars
4
2 Stars
1
1 Star
5
74%of customers recommend this product.
(
20 out of
27)
Customer Reviews for Samsung - Galaxy Book2 Pro 13.3" AMOLED Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 512GB SSD - Graphite
Customer Rating
1
not working
on June 27, 2022
Posted by: Timothy
the wifi driver keeps failing out of the box. returned
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, June 29, 2022
Thank you for your feedback on the Samsung Galaxy Book2 Pro. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. Thanks again for being a Samsung customer.
Written by a customer while visiting Samsung US
Customer Rating
2
Bright LEDs you cannot turn off
on June 18, 2022
Posted by: Vict
ok laptop, unable to turn off charging leds on side panel. these leds are the brightest lights i've ever seen on a laptop. honestly, you cannot sleep with this laptop in the same room.
Features
3
Performance
4
Design
1
Value
3
Response from Samsung USBy Michael Mynxx, Social Commerce, June 22, 2022
Thank you for your feedback on the Samsung Galaxy Book2 Pro. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. Thanks again for being a Samsung customer.
Written by a customer while visiting Samsung US
Customer Rating
4
Love my Galaxy Book
on September 14, 2022
Posted by: Gwen S
Expertise:Expert
Disclosure, I bought a Galaxy Book 12 (so its an older model) as a refurb and it didn't come with a keyboard, just the screen/top part. It's been great. I was going to use it for displaying simple widgets but I love how light it is and fairly durable (I have a case on it and the gorilla glass is doing well). I found I use it all the time and no longer use my iPAD for casual use - reading, watching a show, playing game, whatever. I love that it uses USB-C standard, so I can charge like my phone. I can throw it in my backpack and it doesn't weigh it down like a laptop with heavier keyboard/base. The battery lasts quite a long time with constant use, maybe not as much as my iPad but this holds Windows and Office, so more useful to me. I did not buy it with high power expectations but I was pleasantly surprised at how much I enjoy this as a casual laptop. The video/resolution would not be enough for me to use for work but for everything else it is great. Touchscreen has been good and using the screen keyboard, I haven't missed adding a physical keyboard for it. I have this one for more than a year and would buy one for work if it supported better resolution.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use & fast!
on September 12, 2022
Posted by: Fgremil
from Boston, ma
Expertise:Intermediate
[This review was collected as part of a promotion.] This is easy to use, set up, and is fast! It’s intuitive. It also allows you to connect your Microsoft account, so it’s an incredibly easy setup. You login and all of your files and apps are there! The screen quality is also great and it is SO light.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
samsung - Galaxy Book2 Pro, 15", Intel ® Core™ i5
on September 13, 2022
Posted by: brodysuz
from Louisville, Ky
[This review was collected as part of a promotion.] The samsung - Galaxy Book2 Pro, 15", Intel ® Core™ i5, 512GB is a great laptop. The features are stunning in this paper thin laptop. The 15” screen is big enough to stream your favorite movie or work on your homework. It has a lot of memory and an i5 intel chip so you don’t have to worry about it being slow. I love how lightweight and thin it is.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light Weight & Stylish!
on September 14, 2022
Posted by: Gayl
from Pennsylvania
Expertise:Intermediate
[This review was collected as part of a promotion.] The first thing I noticed when I took it out of the box was the weight. Holy cow! I love it. It is very light weight and so easy to carry around. It even looks stylish. It powered up right out of the box. I did then fully charge it up. I will be using this for the new PA. Driver's License Verification program. I will be using it every day. A few clicks on the quiet keyboard and it takes me right where I need to be quickly. The keyboard even lights up. I love it! The screen looks fantastic. I can see everything with no gritty looking background and it has a nice crisp clear picture. The sound quality is fantastic. This is just what I needed for my office. My clients appreciate the speed I have on this laptop so that I can get their vehicle titles done quickly. I would totally recommend it for anyone wanting a good quality, light weight, high speed laptop.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic laptop!
on September 14, 2022
Posted by: Melissa22
from Ashland, KY
Expertise:Intermediate
[This review was collected as part of a promotion.] love the weight, style, and power of this laptop. the battery life is awesome, once fully charged i can go the 7 whole day without having to charge it again. Computer is lightening fast and responds quickly. Easy to maneuver and use and user friendly. Very lightweight and portable so easily taken anywhere. Only con is it can get a little hot unless it has some breathing room. Would definitely buy again. 10/10 recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this computer!
on September 15, 2022
Posted by: Tammy417
from Valparaiso Indiana
[This review was collected as part of a promotion.] This Samsung Galaxy Book2 is very portable because it has a 3-pound design, but still includes the vibrant display and wonderful performance! I love the weight, style, and power of this laptop. The battery life is awesome, once fully charged I can go the whole 7 days without another recharge. I love the edge to edge screen, no wasted space. It was an easy set up so I could get up and go. Would highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US