Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.5
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
79
4 Stars
25
3 Stars
8
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
108 out of
114)
Customer Reviews for Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Fingerprint-Resistant Stainless Steel Look
Customer Rating
3
OK basic fridge
on September 19, 2026
Posted by: msprescott
OK basic fridge, keeps things cold just fine so far ( have owned less than a month). don't like lack of deli/cold cuts/cheese drawer and crispers don't have tracks to slide along so flop around bottom of fridge. also what's the point of adjustable air flow crisper drawers if they don't fit snugly against bottom shelf?
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, September 21, 2026
Hi there, Msprescott! Thank you for sharing your feedback. We're glad to hear that your refrigerator is keeping your food cold and performing its primary function well. However, we understand your disappointment with some of the design features you've encountered after bringing it home.
We can certainly appreciate your frustration with the lack of a dedicated deli drawer for meats, cheeses, and other frequently used items. We also understand your concerns regarding the crisper drawers not sliding as smoothly as expected and feeling loose during everyday use. Additionally, it's understandable to question the effectiveness of the adjustable humidity controls when the drawers do not appear to seal tightly against the shelf above them.
We know that storage organization and ease of use are important parts of the overall refrigerator experience, and it can be disappointing when certain design elements do not meet your expectations. Your feedback regarding the crisper drawer design, humidity controls, and interior storage configuration is valuable and will be shared with the appropriate teams for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
We can certainly appreciate your frustration with the lack of a dedicated deli drawer for meats, cheeses, and other frequently used items. We also understand your concerns regarding the crisper drawers not sliding as smoothly as expected and feeling loose during everyday use. Additionally, it's understandable to question the effectiveness of the adjustable humidity controls when the drawers do not appear to seal tightly against the shelf above them.
We know that storage organization and ease of use are important parts of the overall refrigerator experience, and it can be disappointing when certain design elements do not meet your expectations. Your feedback regarding the crisper drawer design, humidity controls, and interior storage configuration is valuable and will be shared with the appropriate teams for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Garbage product
on September 14, 2026
Posted by: Mandie 526
I have had this fridge for one year, the seal is broken. Warranty was up 2 weeks ago and the price to replace a seal is ridiculous. My previous Frigidaire fridge was 20 years old and never had an issue. This will be the last Frigidaire product i ever buy
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 18, 2026
Hi Mandie 526, thank you for taking the time to share your detailed feedback. We’re very sorry to hear that the door seal on your Frigidaire refrigerator has failed shortly after the warranty period ended. We understand how frustrating it is to face a repair expense, especially after having a previous Frigidaire refrigerator for many years without this type of issue.
As a basic troubleshooting step, please inspect the door gasket to make sure it is clean, properly seated, and free of any twists or obstructions. You can also check that the refrigerator is level and that nothing inside is preventing the door from closing and sealing properly.
Since the refrigerator is out of warranty, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. Our team can provide guidance on obtaining the correct replacement gasket and the available service options.
— Reed
As a basic troubleshooting step, please inspect the door gasket to make sure it is clean, properly seated, and free of any twists or obstructions. You can also check that the refrigerator is level and that nothing inside is preventing the door from closing and sealing properly.
Since the refrigerator is out of warranty, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. Our team can provide guidance on obtaining the correct replacement gasket and the available service options.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great refrigerator
on September 14, 2026
Posted by: Lauriane
Our company purchased this refrigerator, and we are very satisfied with it. The temperature of both the refrigerator and freezer is easy to regulate, and there is plenty of space with convenient compartments for storage.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 14, 2026
Hi Lauriane!
Thank you for sharing your wonderful feedback! We’re delighted to hear that your company is very satisfied with your Frigidaire refrigerator. It’s great to know that the easy temperature controls, spacious interior, and convenient storage compartments are working well for you.
We truly appreciate you choosing Frigidaire and are glad to know you’re enjoying your appliance. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback! We’re delighted to hear that your company is very satisfied with your Frigidaire refrigerator. It’s great to know that the easy temperature controls, spacious interior, and convenient storage compartments are working well for you.
We truly appreciate you choosing Frigidaire and are glad to know you’re enjoying your appliance. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Pretty basic
on September 5, 2026
Posted by: justthefacts
OK fridge for cottage, extra fridge, garage etc. No frills but enough space. One complaint - the crisiper drawers should have guides or rails along the sides of the cabinet.Tthey're just rattling around on the bottom of the cabinet. Never seen this before, it's pretty cheap.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 8, 2026
Hi justthefacts, thank you for taking the time to share your detailed feedback. We’re glad to hear that your Frigidaire top-freezer refrigerator provides enough space for your cottage, garage, or extra storage needs. We’re sorry to hear that you’re disappointed with the design of the crisper drawers and that they do not feel as secure as you expected. We appreciate you sharing this feedback about the drawer design with us.
For any questions or assistance with your refrigerator or its crisper drawers, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your refrigerator or its crisper drawers, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Nice Fridge
on August 21, 2026
Posted by: crouch
Its surprising how much space there is the fridge to store food, soft drinks, veggies and fruits
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 21, 2026
Hi crouch!
Thank you for sharing your feedback! We’re delighted to hear that you’re pleasantly surprised by the spacious interior of your Frigidaire refrigerator and that it provides plenty of room for all your food, drinks, fruits, and vegetables.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re delighted to hear that you’re pleasantly surprised by the spacious interior of your Frigidaire refrigerator and that it provides plenty of room for all your food, drinks, fruits, and vegetables.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great refrigerator
on August 18, 2026
Posted by: Matty11
We bought this for our garage and it has been great for storing extra food and drinks ..
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, August 18, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re delighted to hear that your new appliance has been a great addition to your garage and is providing the extra storage space you need for food and drinks.
We truly appreciate you choosing our brand and taking the time to share your experience. We hope you continue to enjoy the added convenience and storage!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re delighted to hear that your new appliance has been a great addition to your garage and is providing the extra storage space you need for food and drinks.
We truly appreciate you choosing our brand and taking the time to share your experience. We hope you continue to enjoy the added convenience and storage!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very nice design. Storage space is optimal both the freezer section and bottom
on August 16, 2026
Posted by: afonsi
I bought this about 3 days ago. I know it's a small sample size but I like the look and functionality. The settings are set to "recommended" and it's working beautifully. No need to up the temp to make it colder for both the freezer and bottom. Liking it so far.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, August 18, 2026
Dear Valued Customer,
Thank you for sharing your early experience with your new refrigerator! We’re delighted to hear that you’re enjoying the look, functionality, and performance so far. It’s great to know that the recommended temperature settings are working well for both the refrigerator and freezer compartments.
We appreciate you choosing our brand and taking the time to share your feedback after just a few days. We hope your new refrigerator continues to perform beautifully and provide you with many years of enjoyment!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for sharing your early experience with your new refrigerator! We’re delighted to hear that you’re enjoying the look, functionality, and performance so far. It’s great to know that the recommended temperature settings are working well for both the refrigerator and freezer compartments.
We appreciate you choosing our brand and taking the time to share your feedback after just a few days. We hope your new refrigerator continues to perform beautifully and provide you with many years of enjoyment!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
18 Cu Ft Fridge
on August 11, 2026
Posted by: Park Fridge
Great size, works well - exactly what I needed.
Fits perfectly in the spot.
Fits perfectly in the spot.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, August 11, 2026
Hi there, our valued customer,
Thank you for your wonderful feedback! We’re delighted to hear that your new appliance is the perfect size, fits just right in your space, and is working well for you. We truly appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for your wonderful feedback! We’re delighted to hear that your new appliance is the perfect size, fits just right in your space, and is working well for you. We truly appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca