Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.6
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
383
4 Stars
93
3 Stars
20
2 Stars
3
1 Star
10
Customer Reviews for Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Fingerprint-Resistant Stainless Steel Look
Customer Rating
4
Overall very good
on November 5, 2022
Posted by: Tcupgirl
[This review was collected as part of a promotion.] We received ours as a replacement for another refrigerator we had, so we got it sight unseen. It cooled fast and is working great. It’s a nice little fridge. The “drawers” on the bottom that hold the vegetables are more like bins (not connected to anything as they slide), so that has taken a little getting used to. The door has good sized shelves. Pretty wide, which is nice. Light is bright. Overall we like it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 2, 2022
Posted by: Blackjack2
[This review was collected as part of a promotion.] The frig is doing a great job and is very quiet. I think the freezer rack could stand a little improvement. The space for the ice cube trays is a little large and detracts from the rest of the space. There is no meat keeper tray in this model but we saved the tray from the old frig and that seems to work. Good unit for the money
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on October 30, 2022
Posted by: Jbarr0330
[This review was collected as part of a promotion.] I really like how much more room I have in the top freezer. The three door shelves are a convenience also
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 29, 2022
Posted by: Controlman2
[This review was collected as part of a promotion.] Just what I needed for the garage.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Big problem showed up in just 5 days
on October 29, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Brand new fridge. Defrost drain pan overflowed in just five days. I emptied it, but it overflowed about 6 days later again. I see there's no evaporator fan, that it uses defrost water to cool the refrigerant. Makes it quiet, but water is not evaporating fast enough.
Fridge works normal. Freezer is below 32 degrees, and fridge stays around 48 degrees, so it's working. Doors seal really well. Front of fridge is about 1/4 inch higher than back, so doors close properly. I'm in So. California, so local humidity is low. "Fanless" evaporator coils seem to be a design flaw. I put a drip pan on the floor for now, but this needs a fix or it will rot my floor. Please advise!!!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 31, 2022
Thanks for taking the time to share your experience with us. We are disappointed to learn your new refrigerator isn't working properly, It appears you may need service and we would have sent you an email to further assist. Please respond at your earliest convenience. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
on October 27, 2022
Posted by: ok already
from day one i have had trouble. water on my floor everyday and some days 2 times a day. there seems to be a problem with the gasket on the freezer door. i can feel cold air blowing out of the freezer door where the gasket is by the hinge of the door. i am sure the compressor is running overtime to cool off the freezer. i have tried several times with the store i bought the unit from to see if they can do anything to correct this. cant tell you how many rolls of paper towels i have used to clean up the water from my kitchen floor.
Response from frigidaire.comBy Online Outreach Specialist, October 28, 2022
Hello, Valued Consumer! We’re disappointed to hear about your experiences with the refrigerator. We absolutely would like to take a closer look into your concerns to see how we can help. At your convenience, please contact us through live chat or by phone 1 (800) 374-4432 Mon-Fri, 8:30 am-8 pm (EST). -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Fridge
on October 27, 2022
Posted by: Simple and smart
[This review was collected as part of a promotion.] The Fridge is wonderful, but the delivery guys messed up the gasket seal when they changed the direction of the door. I've been having service come out twice to fix the situation. I like the fridge. It could definitely use a cheese drawer though.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect Size
on October 25, 2022
Posted by: PaulieM
[This review was collected as part of a promotion.] Was upgrading a smaller older model. This Frigidaire fit our space perfectly and built solid for the price. Ample space in both freezer and fridge areas.
Written by a customer while visiting frigidaire.com