Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.6
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
383
4 Stars
93
3 Stars
20
2 Stars
3
1 Star
10
Customer Reviews for Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Garage Refridgerator
on February 10, 2026
Posted by: hippolove
[This review was collected as part of a promotion.] We needed a new garage fridge after ours gave up the ghost. Our prior one lasted 36 years! So far we love this new one. It is well appointed and keeps us organized.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 12, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear that your new Frigidaire garage fridge is helping you stay organized and meeting your needs. Wow — 36 years with your previous fridge is impressive! We’re glad this new unit is off to a great start and hope it serves you just as well for many years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Clean look, smooth performance
on February 10, 2026
Posted by: Dao1vong
[This review was collected as part of a promotion.] The refrigerator stays smudge- and fingerprint-free, is easy to take care of, runs smoothly, and does an excellent job keeping food fresh.
Response from frigidaire.comBy John, Online Outreach Specialist, February 10, 2026
Hi, Dao1vong.. Thank you for sharing your positive experience with your refrigerator! We’re delighted to hear that it stays smudge- and fingerprint-free, is easy to maintain, runs smoothly, and keeps your food fresh as expected.
Your feedback means a great deal to us, and we truly appreciate your support. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you once again for choosing Frigidaire. -John
Your feedback means a great deal to us, and we truly appreciate your support. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you once again for choosing Frigidaire. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious and efficient
on January 25, 2026
Posted by: Cjm13
[This review was collected as part of a promotion.] Love the wide shelves in door. Produce bins are large and easy to adjust humidity. Freezer is spacious. The clear shelves make it easy to see where everything is stored.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 26, 2026
Hi there! Thank you for sharing your experience with us! We’re thrilled to hear how much you’re enjoying the thoughtful design of your refrigerator—from the wide door shelves and spacious freezer to the adjustable produce bins and clear shelving that make everything easy to see and organize.
It’s great to know the space and efficiency are working well for you. We truly appreciate your feedback and hope your appliance continues to meet your needs for a long time to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know the space and efficiency are working well for you. We truly appreciate your feedback and hope your appliance continues to meet your needs for a long time to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 3, 2026
Posted by: Pamela45
[This review was collected as part of a promotion.] The refrigerator is quiet and functions well. The doors open smoothly and shelves are adjustable. Very nice basic refrigerator!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 6, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that your refrigerator is quiet, functions well, and that you appreciate the smooth doors and adjustable shelves. It’s wonderful to know it’s meeting your expectations as a reliable, well-designed appliance.
If you ever have questions or need assistance, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
If you ever have questions or need assistance, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great "Old Style" Refrigerator
on December 29, 2025
Posted by: EMan85
[This review was collected as part of a promotion.] We bought this Frigidaire Top Freezer model as a 2nd refrigerator for our house and we have it our basement. We needed a 28-inch width unit so that it would fit through the basement doorway. It's been running for several weeks now, and it's very quiet when the compressor is running and so far, it's been keeping the bottom refrigerator portion nice and cold, and it's been keeping the items in the top freezer portion frozen solid with no ice build-up on the walls of the freezer thus far. Last, this model is quite spacious in both the refrigerator portion and the freezer portion for a 28-inch wide refrigerator.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 2, 2026
Hi there. Thank you for sharing your experience! We’re happy to hear that your Frigidaire Top Freezer is fitting perfectly in your basement and keeping everything cold and frozen as expected. It’s great to know you’re enjoying the quiet operation and the spacious interior for a 28-inch wide model.
If you ever need assistance or have questions about your unit, our support team is available at 1‑800‑374‑4432 or via live chat, Monday–Friday, 8:30 a.m. to 8:00 p.m. ET.
Best Regards,
Ruth
If you ever need assistance or have questions about your unit, our support team is available at 1‑800‑374‑4432 or via live chat, Monday–Friday, 8:30 a.m. to 8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Sleek
on December 2, 2025
Posted by: jayjay4307
[This review was collected as part of a promotion.] I like the fridge style and what the inside looks like. The only negative which is a pretty big negative is the door is so low to the ground. When you open it up it catches your toes. I feel like it’s a safety hazard for adults and children. It really does hurt when it catches your toes.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 4, 2025
Thank you so much for sharing your feedback with us, Jayjay4307! We’re glad to hear that you like the style of your Frigidaire fridge and the interior layout! At the same time, we truly understand your concern about the door being low to the ground. We completely empathize with how frustrating and painful it can be when it catches your toes, and we agree that safety, both for adults and children, is very important. Your comments are invaluable in helping us improve our designs and ensure our products are as user-friendly as possible.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for taking the time to share your thoughts, and we hope you have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for taking the time to share your thoughts, and we hope you have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great small for space
on November 28, 2025
Posted by: Frugalgramp
[This review was collected as part of a promotion.] Refrigerator looks sleek and is a great fit for a narrow space. There are 2 things I dont like: the crisper drawers are just sitting in the bottom of the fridge without any runners...and the door does not automatically close like my last GE.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 1, 2025
Hi! We’re glad your new refrigerator fits so well and looks great! We appreciate your feedback about the crisper drawers and door closure. Your input helps us improve future designs. If you have any questions or need assistance, our Customer Care team is happy to help at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dependable
on November 25, 2025
Posted by: MBL2000
[This review was collected as part of a promotion.] I bought this model at a local appliance store that offers repair svc bec this model shows the least need of repair in and out of warranty. That was good enough to make the sale. It has simple, straight forward temp controls and very sturdy shelving. Door shelves hold 150 lbs ea. Plenty of frig and freezer space for 1-3 people. Affordable pricing
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Written by a customer while visiting frigidaire.com