Customer reviews from frigidaire.com
Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.6
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
341
4 Stars
81
3 Stars
18
2 Stars
3
1 Star
9
Customer Reviews for Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
Customer Rating
3
Good Not Great
on September 27, 2025
Posted by: Red Cam 59
[This review was collected as part of a promotion.] For a low-cost refrigerator, this model is pretty good. There is a lot of storage space and it looks nice. My two complaints with this model are:
1. The freezer and refrigerator doors do not easily shut. There have been times where I swing it and instead of closing it leaves about a 2 inch gap. I have to push the door shut.
2. I had to turn the refrigerator up to the coldest setting possible in order to keep it at 40°. Anything less than that it’s 45 to 50°. Which can contaminate the food.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 29, 2025
We appreciate you sharing your feedback and are glad to hear that you value the storage space and design of your refrigerator. At the same time, we understand your concerns regarding the door alignment and temperature settings, and we recognize how important it is for your appliance to maintain consistent cooling and properly closing doors to keep food safe. To help address these issues and ensure your refrigerator is functioning as it should, we encourage you to reach out to us directly. You can connect with one of our representatives through the Live Chat feature at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, between 8:30 AM and 8:00 PM EST. Our team will be happy to review your situation in detail, provide guidance, and explore potential solutions to improve your refrigerator’s performance. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
As advertised
on September 30, 2025
Posted by: RC93
[This review was collected as part of a promotion.] After 2 weeks I am happy with this refrigerator. After 10 hours for it to reach temperature after installing, it has been working just fine. I like the design, though it doesn't have a small shelf drawer which would have been nice.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 30, 2025
Thank you for sharing your feedback! We’re glad to hear that your refrigerator is working well and that you’re happy with the design. We appreciate your input regarding a smaller shelf drawer and will share it with our team for future consideration. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’ll be happy to help anytime. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what I wanted
on October 1, 2025
Posted by: Garage fridge416
[This review was collected as part of a promotion.] bought fridge for my garage. Good space in side great for that extra fridge space.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 2, 2025
Hi there. We’re glad your new refrigerator is giving you the extra space you need in your garage! Having that additional storage for drinks and food is always a plus. Thanks for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 4, 2025
Posted by: Mike 1978
[This review was collected as part of a promotion.] Very well designed. Easy to understand instructions. Very good features.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 6, 2025
We’re glad to hear that you find your top freezer well-designed, easy to use, and full of great features!\n\nIf you have any questions or need assistance, please feel free to contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.\n\n– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good basic backup
on October 5, 2025
Posted by: Hickory5
[This review was collected as part of a promotion.] We like our new fridge. It is a basic model at a good price that we bought as a 2nd fridge. No bells and whistles but seems like a solid product that should do the job.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 11, 2025
Posted by: Tony 544
[This review was collected as part of a promotion.] Great value, quiet operation, and easy to access.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 18 cubic foot
on October 12, 2025
Posted by: Jodlo
[This review was collected as part of a promotion.] Energy efficient refrigerator-freezer which is priced well and very roomy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our needs
on October 14, 2025
Posted by: LNDC
[This review was collected as part of a promotion.] The fridge/freezer is just the right size and are sure it will serve us well.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 14, 2025
Hello LNDC!
Thank you for your feedback on your Frigidaire 18 Cu. Ft. Top Freezer Refrigerator (Model FFHT1822UW)! We’re glad to hear it’s the perfect size and hope it continues to serve you well for years to come.
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you for your feedback on your Frigidaire 18 Cu. Ft. Top Freezer Refrigerator (Model FFHT1822UW)! We’re glad to hear it’s the perfect size and hope it continues to serve you well for years to come.
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com