Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.6
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
383
4 Stars
93
3 Stars
20
2 Stars
3
1 Star
10
Customer Reviews for Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Exactly what I needed
on August 6, 2023
Posted by: Magdala
[This review was collected as part of a promotion.] This refrigerator exceeds my expectations.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Freezes liquids in fridge
on August 5, 2023
Posted by: Too Icy
[This review was collected as part of a promotion.] any liquid on the top shelf freezes, if I turn it down a notch the freezer starts to thaw
Response from frigidaire.comBy Christian , Online Outreach Specialist, August 8, 2023
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Two week review
on August 2, 2023
Posted by: Tester2
[This review was collected as part of a promotion.] Overall works well. The refrigerator section maintains tempurature between 35 and 40. The freezer on the other hand fluctuates between -15 and almost +30. It has been going through a defrost cycle 2 or more times a day which contributes to that fluctuation. I would like to know if the defrost cycles are based on time or frost build up. It has been humid and it is not in an air conditioned place. The compressor stays on much longer than my old refrigerator but it uses much less electricity when it is on. I'm hoping when the air gets dryer there will be less defrost cycles and a more stable freezer tempurature. A BIG plus for me is it is much quieter than my 29 year old one was.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on August 2, 2023
Posted by: Howie1963
[This review was collected as part of a promotion.] Runs quit and keeps food cold
Response from frigidaire.comBy Lauren, Online Outreach Specialist, August 3, 2023
Good day! Thank you for your time and willingness to share your opinion. We're glad to hear that you enjoy the performance of your unit. If you have other concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 25, 2023
Posted by: Missy A
[This review was collected as part of a promotion.] Overall I like it. I thought I would miss having a deli drawer but I actually think not having one gives more space and makes things easier to see. The shelves on the doors both in the Refridgerator and freezer are very spacious and sturdy. I love not having handles for the doors, it keeps it looking cleaner. Not loving the drawers for produce, they aren’t wide or deep enough for a box of lettuce or even a bag of carrots. I’ve had it a little over two weeks now had to adjust the settings a bit since there was frost on the inside freezer drawer and condensation on the inside of the fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 18, 2023
Posted by: Crikroad
[This review was collected as part of a promotion.] My new refrigerator meets and exceeds expectations! 😁👍
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 14, 2023
Posted by: Matt Scharlock
[This review was collected as part of a promotion.] Great refrigerator, easy to use
Written by a customer while visiting frigidaire.com
Customer Rating
1
Junk
on July 11, 2023
Posted by: tickedoffwoman
Mine quit working after not even having it for a year.
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 12, 2023
Hello, Valued Consumer!
We are sorry to hear that you have experienced any issues with your refrigerator and thank you for bringing it to our attention. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your refrigerator is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
We are sorry to hear that you have experienced any issues with your refrigerator and thank you for bringing it to our attention. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your refrigerator is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
Written by a customer while visiting frigidaire.com