Customer reviews from frigidaire.com
Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.6
(337 Reviews)
Rating breakdown 337 reviews
5 Stars
247
4 Stars
64
3 Stars
15
2 Stars
3
1 Star
8
Customer Reviews for Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
Customer Rating
5
Great product
on April 10, 2025
Posted by: Michael in PA
[This review was collected as part of a promotion.] Marvelous product. This replaced a 25 year old Frigidaire refrigerator. I loved that product and I love this one. Thank you Frigidaire!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 10, 2025
Hi, Michael. Thank you so much for your kind words! We're honored to have been a part of your home for 25 years, and it means the world to us that you’re loving your new Frigidaire refrigerator just as much as the last.
We truly appreciate your loyalty and are thrilled to continue serving you with products you can count on.
Thanks again for being part of the Frigidaire family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We truly appreciate your loyalty and are thrilled to continue serving you with products you can count on.
Thanks again for being part of the Frigidaire family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
DOOR NOT REVERSIBLE AS ADVERTISED
on April 10, 2025
Posted by: Mike 518
I purchased this refrigerator for my garage. All parts were included to reverse the door swing. I had everything installed to change the hinge from the right side to the left. The last thing I had to do was to move the "hinge hole sleeve" from the right to the left on the lower door. I removed the hole plug cover but the plastic dummy hinge hole sleeve was not removable. Because it was not removable, I was not able to move the white nylon hinge hole sleeve to the left. I ended up having to re-install all the original pieces for the left hand hinge. I believe a non-reversable door was wrongly installed at the factory. *****Disappointing*******
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 14, 2025
Hi, Mike 518! Thank you for sharing your experience, and we're truly sorry to hear about the difficulty you encountered while attempting to reverse the door swing on your refrigerator. We know how important it is for installation to go smoothly, especially when you've followed all the steps and expect everything to be included and functional.
It sounds like you went through a lot of effort, only to be stopped by a part that should have been removable. That’s understandably frustrating, and we regret the inconvenience this caused—especially if a non-reversible door was mistakenly installed at the factory.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
It sounds like you went through a lot of effort, only to be stopped by a part that should have been removable. That’s understandably frustrating, and we regret the inconvenience this caused—especially if a non-reversible door was mistakenly installed at the factory.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 13, 2025
Posted by: irochka
[This review was collected as part of a promotion.] Looks very good due to the sides being also gray, so the overall impression is that it is stainless on the sides as well.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 15, 2025
Thank you for your review, Irochka. We appreciate you sharing your feedback with your Frigidaire 18 Cu. Ft. Top Freezer Refrigerator FFHT1822UV. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
perfect refrig for our man cave
on April 13, 2025
Posted by: goldlady
[This review was collected as part of a promotion.] This refrigerator holds more food although same size as previous refrig. Like the glass vs wire shelves. Really like the handle built into the door vs extending out from the door. Such features will make cleaning much easier.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 15, 2025
Thank you for your review, Goldlady. We appreciate you sharing your feedback with your Frigidaire 18 Cu. Ft. Top Freezer Refrigerator FFHT1822UW. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on April 14, 2025
Posted by: Gigoo
[This review was collected as part of a promotion.] Fits well inside home. Good look and sleek
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 16, 2025
Thank you for your feedback! We're glad to hear that your top freezer refrigerator fits well in your home and that you're enjoying its sleek, modern look. If you ever need assistance or have any questions, feel free to reach out to us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good value frig
on April 14, 2025
Posted by: Nutty girl
[This review was collected as part of a promotion.] This particular refrigerator is a good value. However, it doesn't have all the bells and whistles. There's no deli drawer. There is no water feature. Or ice feature. If you have a limited space, this could be a good choice for you. It seems to be keeping everything very cold and the freezer seems good as well. The crisper drawers don't really travel in a track. I find that a little awkward.
Written by a customer while visiting frigidaire.com
Customer Rating
5
perfect for our spot
on April 19, 2025
Posted by: goldlady
[This review was collected as part of a promotion.] Our new refrigerator is the same size as the previous one but so much better. It is better organized so we have more s pace. The glass shelves are easy to clean. We love the handle being build in rather than protruding. Keep clean longer and when cleaning is needed it is so much easier. There is ample room in the door storage for most anything..
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Bargain
on April 19, 2025
Posted by: Walla walla
[This review was collected as part of a promotion.] I was very happy with the price and so far the performance of my refridge has been good. I just needed a good basic refridge.
Written by a customer while visiting frigidaire.com