Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Average customer rating
4.6
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
74
4 Stars
25
3 Stars
7
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
102 out of
106)
Customer Reviews for Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Customer Rating
4
Mostly has everything I need
on October 27, 2024
Posted by: Janepp
I guess it would be nice to have a light in the freezer part, also it could roll on it’s wheels easier…I like how quiet it is compared to my last one, plus it has simpler features that will be easier for cleaning …
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Frigidaire Refrigerator
on October 26, 2024
Posted by: Dee11
This fridge is alright. Pretty basic. It does not have a cheese drawer included, which is strange. The freezer also frosts up a bit. I had a repairman out and he said it was the temperature setting but it still continues to do the same. It is a very basic fridge. I had a previous Frigidaire fridge that was a pretty similar basic model that never had any issues. It’s not the top of the line, but if you have a smaller space for the fridge, the dimensions are good.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, October 28, 2024
Thank you for stopping by and taking the time to provide us with a review. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
We apologize that this has been your experience with your top-freezer refrigerator in such a short time, and we can understand your disappointment. We strive to produce quality products, and our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
One of our main goals is customer satisfaction, and we would be happy to look at the options we have available to address the concern. When the time permits, please connect with us via Live Chat or call us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
We apologize that this has been your experience with your top-freezer refrigerator in such a short time, and we can understand your disappointment. We strive to produce quality products, and our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
One of our main goals is customer satisfaction, and we would be happy to look at the options we have available to address the concern. When the time permits, please connect with us via Live Chat or call us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Good Inexpensive Fridge
on October 23, 2024
Posted by: Dubdub
We needed a new fridge quickly that would fit in the 29" spot available . We decided to go with the simpler model that we could get in a week. It has one door, a top freezer and oñly two crisper drawers BUT the door shelves are roomier and the cubic footage larger than my old fancier fridge. We totally got value for the money we spent.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, October 24, 2024
Hi valued customer,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
Moving forward, if you need assistance. Please don't hesitate to connect with us via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we’ll be happy to assist.
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
Moving forward, if you need assistance. Please don't hesitate to connect with us via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Refrigerator
on October 15, 2024
Posted by: Tree55
I’ve had it for 3 weeks and seems to be working well
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Door middle stopper
on October 12, 2024
Posted by: Tim272558
I have yet to understand why the doors on my fridge have a stopper that dose not allow the fridge door or freezer door to close completely without me having to give it an additional push. It is a stupid addition which no other fridge has and serves no purpose other than to infuriate me every time I close the door.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, October 14, 2024
Hi Valued Consumer,
We understand the unfavorable reviews you have seen regarding our appliances. We never want to see our family unhappy with their experience. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Here are the troubleshooting steps that we can do to check why your door is not closing. Please look for open areas between the gasket and the cabinet flange, Gasket should seal against the cabinet all the way around including top and bottom, Dirty gaskets can sometimes stick to the refrigerator and pull out of the retaining channel when the refrigerator door is opened. Please keep in mind; 1. Clean the gasket with a wet soapy cloth, then rinse and dry. 2. Feed the gasket back into the retaining channel, ensuring that the gasket is secure all around the door. Also, please double check to make sure there is no food or objects preventing the door from closing. If issue still persist, feel free to reach out us here or via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
We understand the unfavorable reviews you have seen regarding our appliances. We never want to see our family unhappy with their experience. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Here are the troubleshooting steps that we can do to check why your door is not closing. Please look for open areas between the gasket and the cabinet flange, Gasket should seal against the cabinet all the way around including top and bottom, Dirty gaskets can sometimes stick to the refrigerator and pull out of the retaining channel when the refrigerator door is opened. Please keep in mind; 1. Clean the gasket with a wet soapy cloth, then rinse and dry. 2. Feed the gasket back into the retaining channel, ensuring that the gasket is secure all around the door. Also, please double check to make sure there is no food or objects preventing the door from closing. If issue still persist, feel free to reach out us here or via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Works great
on October 10, 2024
Posted by: Claudi B
Works great. I love the deep pockets on the door. The glass shelves are also nice a deep.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Fridge
on October 9, 2024
Posted by: honda68
I Bought this last month and I love it My freezer is very big and keep everything nice and frozen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Lovely Refrigerator
on October 8, 2024
Posted by: Carly1
I bought this refrigerator several weeks ago and it is great! Enough freezer space and no handle!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca