Customer Reviews for Frigidaire - 30 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - White
Customer Rating
3
Good Inexpensive Fridge
on October 23, 2024
Posted by: Dubdub
We needed a new fridge quickly that would fit in the 29" spot available . We decided to go with the simpler model that we could get in a week. It has one door, a top freezer and oñly two crisper drawers BUT the door shelves are roomier and the cubic footage larger than my old fancier fridge. We totally got value for the money we spent.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, October 24, 2024
Hi valued customer,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
Moving forward, if you need assistance. Please don't hesitate to connect with us via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we’ll be happy to assist.
I have yet to understand why the doors on my fridge have a stopper that dose not allow the fridge door or freezer door to close completely without me having to give it an additional push. It is a stupid addition which no other fridge has and serves no purpose other than to infuriate me every time I close the door.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, October 14, 2024
Hi Valued Consumer,
We understand the unfavorable reviews you have seen regarding our appliances. We never want to see our family unhappy with their experience. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Here are the troubleshooting steps that we can do to check why your door is not closing. Please look for open areas between the gasket and the cabinet flange, Gasket should seal against the cabinet all the way around including top and bottom, Dirty gaskets can sometimes stick to the refrigerator and pull out of the retaining channel when the refrigerator door is opened. Please keep in mind; 1. Clean the gasket with a wet soapy cloth, then rinse and dry. 2. Feed the gasket back into the retaining channel, ensuring that the gasket is secure all around the door. Also, please double check to make sure there is no food or objects preventing the door from closing. If issue still persist, feel free to reach out us here or via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.