Customer reviews from greenworkstools.com
Greenworks - Pro 80V 21-Inch Self-Propelled Lawn Mower (1 x 5.0Ah Battery and 1 x Charger) - Green
Average customer rating
4.6
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
123
4 Stars
30
3 Stars
3
2 Stars
2
1 Star
5
95%of customers recommend this product.
(
131 out of
138)
Customer Reviews for Greenworks - Pro 80V 21-Inch Self-Propelled Lawn Mower (1 x 5.0Ah Battery and 1 x Charger) - Green
Posted by: Ruth L Dayton Ohio
Verified Purchase:Yes
I love this mower... I'm a 64 year old female that does all of our yard work..it's so easy and lightweight compared to our gas ,self propelled John Deere mower.. I'll never buy another gas mower.. thanks for making my life easier.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor Battery 🔋
on May 19, 2024
Posted by: Raj45
from Aberdeen,MD
[This review was collected as part of a promotion.] I bought this product couple weeks ago and tried it for the first time with full charge battery but it died half way through the process. I had to wait until I had the power again since I had to charge it again to use it. Company advertised stating you can cut half an acre with single charge which isn’t true. I’m pretty sure I will be returning this product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 21, 2024
Hello Raj45,
We're sorry to hear that you are not fully satisfied with your current run time. It is important to recognize that the run time depends on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, operator technique, etc. - there are so many factors to consider. The harder the unit must work, the quicker the battery charge will drain. Similar to how the gas in a vehicle will deplete quicker when driving at higher speeds or carrying more weight.
Here are a few tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Self-propelled mowers do use more battery than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please start a Live chatbot through the customer contact page located on our website: www.greenworkstools.com or contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We're sorry to hear that you are not fully satisfied with your current run time. It is important to recognize that the run time depends on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, operator technique, etc. - there are so many factors to consider. The harder the unit must work, the quicker the battery charge will drain. Similar to how the gas in a vehicle will deplete quicker when driving at higher speeds or carrying more weight.
Here are a few tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Self-propelled mowers do use more battery than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please start a Live chatbot through the customer contact page located on our website: www.greenworkstools.com or contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Way Easier than Gas!
on June 4, 2018
Posted by: Green Dan
from Massachusetts
Gender:Male
I love this mower. I don't like dealing with gas, running to the gas station and such, dealing with oil in the mower. This machine has all the power of any gas mower I ever used. I love that you can stop and start it easilly, unlike gas where because of the pull-action where you want to have as few engine stops as possible. I let my backyard go this year due to rain and vacation, the grass was up to my hip, and the mower went right through it without any issue. Very glad to have the 5Ah battery, I have about 18,000sqft of grass, so along with my other 2Ah batteries, I can mow non-stop.
Written by a customer while visiting greenworkstools.com
Posted by: Dennis56
from Menomonee Falls, Wisconsin
Gender:Male
Verified Purchase:Yes
I wanted a mower that was reliable and that if service was warranted it could be done locally. After reading the reviews and on a recommendation of a local dealer that would be starting to sell Greenworks I purchased this mower. I have used it once and it has exceeded my expectations. I cut a newly seeded 1/3 acre lot of thick weed stalks and it did a superb job with only one recharge. I am very happy with my decision on purchasing this mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Very happy
on June 7, 2020
Posted by: NewLondoner
from Wisconsin
Gender:Female
The extended run battery allows me to mow the entire lawn without stopping. My hands hurt by the end of the mow though due to gripping and the vibration. I'm able to use the speed walk option on occasion which is nice to have. The underside of the deck is hard to clean in spots after mowing. I love having the option to store vertically to save space in the garage. The motor is slow to start and stop compared to our old B&D model and there is a high pitched whine that might bother some users. Changing the deck height while mowing is feasible. Overall, a great machine that does the job- just some tweeks would make it amazing.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
We've used this mower twice now, and so far, we love it. We have a bigger yard - it takes 1 1/2 hours to mow the whole thing. My main worry about purchasing an electric mower was that the battery wouldn't last through the entire job. I ordered an extra battery for that reason. However, one 80v battery lasted for 2 hours of mowing! Impressed! I like the weight of the mower, it keeps it grounded and mowing smoothly. I bought this electric mower almost as a rebellion against traditional gas mowers, which we have had bad luck with. As of now, I am feeling like I won this round! Time will tell how well the mower and batteries hold up, and I'm crossing my fingers, because if things go well, I'll be looking into their snow blower!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Christian V
from Texas
Gender:Male
Verified Purchase:Yes
I just moved into my first home hardly over a month ago, so I needed a learn mower. This thing is easy to use, easy to store, and I look forward to mowing because of it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Donna Monarch
Verified Purchase:Yes
For a single mom of a sprcial needs child who works full time this is a magic lawn mower. After spending 3 years in the hospital with her small son's cancer, the oppurtunity to buy a farm was irresistable. Following my heart, I bought 5 acres without ownin any tools. I am atually using this mower and my other Greenworks tools to tame a rough, country, 5 acre lawn. This machine comes through every time. Did I mention I weigh less than 100 pounds. I could never start the pull string mowers. Using battery power instead of gas is better for my little boy and me. Thank you Greenworks.
Written by a customer while visiting greenworkstools.com