Customer reviews from greenworkstools.com
Greenworks - Pro 80V 21-Inch Self-Propelled Lawn Mower (1 x 5.0Ah Battery and 1 x Charger) - Green
Average customer rating
4.6
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
123
4 Stars
30
3 Stars
3
2 Stars
2
1 Star
5
95%of customers recommend this product.
(
131 out of
138)
Customer Reviews for Greenworks - Pro 80V 21-Inch Self-Propelled Lawn Mower (1 x 5.0Ah Battery and 1 x Charger) - Green
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
While we have only used it a couple of times, I can say that we are very satified with our 80 volt self-propelled mower. It is powerful and quiet.
Written by a customer while visiting greenworkstools.com
Posted by: LMEM
from North Carolina
Verified Purchase:Yes
This mower is great as it has enough power to do our lawn without recharging. The self-propel works like a charm and even without using it I can push the mower easily. I am glad that we purchased this mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Almost perfect
on May 31, 2023
Posted by: Bill254
from Texas
Gender:Male
This is my 5th 80v tool (18” chainsaw, pole saw, weed eater, blower). It cuts great, has good speed, and runs smooth. It takes me more than one 2AH battery to do my yard (16 pallets of grass on about a quarter acre). Two things would make it perfect - add a phone holder, and look at a better way to release the rear wheels when you are under self propelled operation. You have to release the wheel drive lever 3-5’ before you either turn or pull the mower back so the wheel drive releases. The wheels will lock up if you don’t give it enough time/distance.
Pros: Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: bubba hotep
from hartford, ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this approximately a month and have used it to cut the heavier spring growth. I got the self propelled 80v with a 5 ah battery on sale and I am happy with the choice for the most part. Its not as powerful as my old gas mower but its close enough. I dont think it will be as big a part of fall leaf pickup as my old gas mower which had much more lift and suction, but thats fine too. I have about 10k sq ft and I push the mower for the exercise, but nice to know self propelled is there. With me pushing for 50min I have 1 light left on the battery meter. Whether this is 30 more seconds or 15 minutes I do not know as it hasn't run out. Pretty happy with the purchase but i'm going to run the other one dry, buy a cheap carb off the internet and keep it just in case. Note: if the mower had a turbo button, i dont think the leaf stuff would be an issue, but the model i chose doesnt have that.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
80v 21 inch self propelled mower
on May 27, 2025
Posted by: Grammaluvs2shop
from Imdiana
Gender:Female
[This review was collected as part of a promotion.] I bought it early to mid May and it's a great mower. I don't get around well so the turtle speed works great for me. I love the way it can be folded down to store . It saves space . My only riff about it is it's hard for me to push the buttons to fold it down.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: LenS
from Colorado
Verified Purchase:Yes
We live in the mountains with a hillside in our backyard. Our first mower did a fine job on flat terrain, but I had to push it up the hill. We searched for a high quality, self-propelled mower and decided on Greenworks 80-volt. It has all the features we were looking for. Now it mows the hillside with ease, as I am able to hold the controls with one hand and walk comfortably along behind. It is now a "piece of cake" to mow! No sweat, literally.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke within 6 months
on November 24, 2022
Posted by: Paddy Murphie
from Illinois
Gender:Male
My father purchased this for me when I purchased my first home, and it was working great, until, during my last mow of the season, it would not turn on anymore. I did the troubleshooting so I assume it is an issue with the start handle, but I have been unable to reach their customer service team.
Pros: Quiet
Response from greenworkstools.comBy Greenworks, Customer Care, November 25, 2022
Hello Paddy Murphie,
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us once more at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us once more at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Easy To Use
on July 3, 2023
Posted by: # A Cut Below
from Florida
I bought this unit back in February and have used it for about 25 cuts so far. The set up was easy and the mower runs great. The battery charges quickly. The issue is with how clean, or not clean, the unit cuts. Not sure if it is the design of the deck, the blade or just not enough oomph but it leaves way too many blades uncut even when cutting at a snails pace and with a significant overlap. I thought that the 80 Volt would be powerful enough to lift all the grass for a nice clean cut but it does not.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 5, 2023
Hello # A Cut Below,
Thank you for sharing your feedback! When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for sharing your feedback! When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com