Customer reviews from tracfone.com
Simple Mobile - Apple iPhone 12 Mini 64GB Prepaid
Average customer rating
4.3
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
12
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
1
Customer Reviews for Simple Mobile - Apple iPhone 12 Mini 64GB Prepaid
Posted by: DnR2
Verified Purchase:Yes
Defective - SIM tray inoperable. Returned waiting for refund
Response from tracfone.comBy TracFone Wireless, June 11, 2023
Hello. This is Katherine from TracFone Wireless. We apologize for the inconvenience you have experience with the phone. If there is anything that you need for assistance with your phone or services, please chat with us at https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
I bought this phone about 3 weeks ago and I love it.
I had a 12 mini a few years ago and I wanted one to replace it. I love small phones and I love everything about this phone I
I had a 12 mini a few years ago and I wanted one to replace it. I love small phones and I love everything about this phone I
Written by a customer while visiting tracfone.com
Posted by: Halbon
Verified Purchase:Yes
I have had a Galaxy phone for some time and it was fine, but it died suddenly. Primarily for size I replaced with the Apple mini. So far have been very happy. It helped that I had a visitor that had an apple for many years and could help me with using it.
Written by a customer while visiting tracfone.com
Posted by: BJCronick
Verified Purchase:Yes
It is the perfect size, with clear photos , along with guiding the set up. Make this phone a breeze.
Written by a customer while visiting tracfone.com
Posted by: Olddutch
Verified Purchase:Yes
I have had the phone for a few weeks now and find it a pleasure to use. It took some getting used to but it has been good. I like the size as fits better than larger phones. It is meeting my needs.
Written by a customer while visiting tracfone.com
Posted by: Buster Bird
Verified Purchase:Yes
This phone was returned for refund.
Staying with Samsung.
Staying with Samsung.
Response from tracfone.comBy TracFone Wireless., November 29, 2023
Hi. This is Redje from TracFone Wireless. As far as we are concerned, this is something we do not want to happen. Let us take a closer look into what is going on.
To further assist you, please chat with us at https://www.tracfone.com/support/contact-us, so we can help you fix the issue. You may also contact our Customer Care Center at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
To further assist you, please chat with us at https://www.tracfone.com/support/contact-us, so we can help you fix the issue. You may also contact our Customer Care Center at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Aljo
Verified Purchase:Yes
I wanted a small phone to put in my pocket and it fit perfectly.
Written by a customer while visiting tracfone.com
Posted by: Williamt
Verified Purchase:Yes
This phone is smaller than the iPhone 7 I traded up from but the screen is larger. Even with the case from otter box the phone is pocket friendly. I don’t miss the home button I have a newer iPad so I’m familiar with the operation of this screen
Written by a customer while visiting tracfone.com