Will be returning the phone, it is locked to simple mobile
Response from simplemobile.comBy SIMPLE Mobile, November 14, 2021
Hi. This is Marie from SIMPLE Mobile. We're sorry for the inconvenience that we may have caused you. We can unlock your phone as long as it meets the set of requirements. For further assistance, please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
How can I return it I don’t want this small phone.
Response from simplemobile.comBy SIMPLE Mobile, December 13, 2021
Hi. This is Katrina from SIMPLE Mobile. We're sorry to hear that you didn't love your new phone. We completely understand that it isn't for everyone. We will be more than glad to help you. Please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting simplemobile.com
For some reason I expected something to wow me. I went from an iPhone 6 Plus to iPhone 12 mini. I am not impressed. But that’s just me if you like technology and all that you will probably find the little things it’s those fascinating, I was very disappointed to say the least.
Response from simplemobile.comBy SIMPLE Mobile, January 9, 2022
Hi. This is Frank from SIMPLE Mobile. We apologize for the inconvenience this may have caused you. Let us take a closer look into what's going on and provide the best possible resolution for you. To assist you, kindly copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting simplemobile.com
I should gotten something bigger. But overall I am enjoying my phone.
Response from simplemobile.comBy SIMPLE Mobile, January 27, 2022
Hi. This is Arianne from SIMPLE Mobile. Thanks for your feedback. If you need further assistance, please copy this link http://bit.ly/2EETNDo and paste it on a new window. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com