. . . had some problems with the mechanism to raise/lower the leg part. Had to order part and replace by tech. . . . . the installer for bed . . . head frame did not remove the protective Velcro part so it could not Velcro to close. Made several calls to headquarters who pointed it out. After 6 weeks after purchase all in order. Enjoying my new bed.
Came from having a queen size nova hybrid mattress to the king size dream mattress. Again, Casper has amazed me with the comfort of this mattress as well.