Customer reviews from casper.com
Casper - Original Hybrid Mattress, Twin - Gray
Average customer rating
4.6
(3,743 Reviews)
Rating breakdown 3,743 reviews
5 Stars
2,901
4 Stars
449
3 Stars
184
2 Stars
100
1 Star
109
Customer Reviews for Casper - Original Hybrid Mattress, Twin - Gray
Customer Rating
5
Best customer service!
on August 14, 2023
Posted by: David
[This review was collected as part of a promotion.] We love it! Best part actually was the purchase and return of our first Casper mattress. Within 4 days we had our new mattress and the other picked up.
Written by a customer while visiting casper.com
Customer Rating
5
Excellent purchase!
on August 10, 2023
Posted by: Adam
[This review was collected as part of a promotion.] Extremely comfortable and supportive .
Written by a customer while visiting casper.com
Customer Rating
1
Don't. Just don't.
on August 9, 2023
Posted by: Bridge
I've had this mattress for a little over a year and I genuinely hate it. I have never been more sore from a mattress and am so upset that I made this purchase. If I sleep on my back, my entire upper back is in pain and my shoulder blades will burn from the pressure points. If I sleep on my side, my hips, shoulders, and back will be in pain. I find some comfort when sleeping without a pillow, but for no more than a few hours. My back is KILLING ME. The mattress already has a divot from where I sleep.
Would not recommend and I wish I would have returned it after being unimpressed after the first 1-30 days.
I'm 5'4" 125 lbs for reference.
Would not recommend and I wish I would have returned it after being unimpressed after the first 1-30 days.
I'm 5'4" 125 lbs for reference.
Written by a customer while visiting casper.com
Customer Rating
5
Amazing Mattress
on August 9, 2023
Posted by: KP
Definitely feels like I’m sleeping on a cloud. Easy to unbox and put in my bed. Definitely recommend!!
Written by a customer while visiting casper.com
Customer Rating
1
Awful durability. Sagging and indentations in less than 2 years.
on August 8, 2023
Posted by: Adam
I’ve been sleeping on my mattress for a little under 2 years. At first I thought it was super comfortable but recently I’ve noticed some major sagging in different spots. I rotated it every few months to try to prolong its life but a mattress that is this expensive should last longer than 2 years. Absolute garbage, I wish I never bought it. I’ll be contacting customer support to see if they can do something to help me.
Written by a customer while visiting casper.com
Customer Rating
1
Casper no communication on delivery?
on August 8, 2023
Posted by: Andrew
[This review was collected as part of a promotion.] I paid for three Casper mattresses some time ago and have heard nothing of delivery date.
Written by a customer while visiting casper.com
Customer Rating
5
share the love
on August 8, 2023
Posted by: Jorge
[This review was collected as part of a promotion.] There is no greater mattress. This is our second Original Hybrid Mattress--we had to share the mattress love in our guest room and it's the first thing guests say when we ask them how their night's rest was. "That mattress is incredible, what is it?"
Written by a customer while visiting casper.com
Customer Rating
4
Comfiest sleep
on August 7, 2023
Posted by: Shriya
[This review was collected as part of a promotion.] I love how plush mattress feels while still supporting me in the right areas.
Written by a customer while visiting casper.com