Customer reviews from casper.com
Casper - Original Hybrid Mattress, King - Gray
Average customer rating
4.6
(3,750 Reviews)
Rating breakdown 3,750 reviews
5 Stars
2,906
4 Stars
450
3 Stars
185
2 Stars
100
1 Star
109
Customer Reviews for Casper - Original Hybrid Mattress, King - Gray
Customer Rating
5
Casper fulfilled all promises.
on March 18, 2021
Posted by: Daniel
[This review was collected as part of a promotion.] Needed a firm mattress. Sales rep recommended the original Casper model. It was a perfect fit from the beginning. Just enough support in the middle back area, and just enough "give" in the shoulders/legs areas. Would recommend it highly.
Written by a customer while visiting casper.com
Posted by: Anonymous
Verified Purchase:Yes
Not so much
Written by a customer while visiting casper.com
Customer Rating
5
I can't believe I love a Mattress from a box!!!!!!
on March 18, 2021
Posted by: Lisa
Verified Purchase:Yes
The Mattress arrived in 3 days. Tracking was stellar!! Casper makes the entire process easy. I was pretty skeptical to order, but with free returns, I thought why not? What a difference this mattress made in our lives! We now sleep better because we are comfortable and supported. I highly recommend the mattress protector and pillows too.
Written by a customer while visiting casper.com
Customer Rating
4
A better night's sleep
on March 17, 2021
Posted by: Samuel
[This review was collected as part of a promotion.] So far, we are enjoying our new Casper Mattress. It offers must better support than our old one. Thank you.
Written by a customer while visiting casper.com
Posted by: Anonymous
Verified Purchase:Yes
The unboxing was interesting.
Written by a customer while visiting casper.com
Customer Rating
5
Brings new meaning to living in the cloud...
on March 17, 2021
Posted by: Kevin
[This review was collected as part of a promotion.] So happy with my new mattress! Really conforms to your body. Soft & firm in all the right places
Written by a customer while visiting casper.com
Customer Rating
5
Sleeping like a King now!
on March 17, 2021
Posted by: Tyler
[This review was collected as part of a promotion.] This mattress has changed the way we sleep tremendously! I’m so satisfied with my purchase I can’t really put into words. Thank you Casper!
Written by a customer while visiting casper.com
Customer Rating
5
We love it!
on March 16, 2021
Posted by: Jeremy
[This review was collected as part of a promotion.] Let's break this review down into pieces, shall we?
1) Shipping and delivery: Great from our perspective! It arrived faster than we had thought, well-packed into a box. UPS dropped it right on our doorstep. One comment that we had is that the box was actually somewhat bigger than the mattress itself, so there was some extra room for it to shift around in the box. No issue for us... we unboxed it outside and hauled the shrunk, plastic-wrapped mattress upstairs inside ourselves.
2) Setup: again, no drama here. Once we removed the old mattress, we put the Casper in place, started removing the wrapping, and it inflated itself. Others have complained about off-gassing smells, but we found this to be mild at best.
3) Support: good so far! Others have noted a lack of edge support with the Hybrid, but what we have noticed is that this is not an issue at all while sleeping. The only times we notice it are when sitting on the edge of the mattress, and also visually you can see that the top layer of foam is not as large as the base layer near the edges, giving a slightly "rounded" look. Total nit picking here... we never have and never will notice this when using the device as it was intended: for sleeping.
4) Sleeping: Good! Definitely better than our old mattress! I get a better night's sleep, and don't notice any motion transfer from my wife.
5) Special note: our dog loves sleeping on the bed as well. We decided to treat him and get him a Casper dog bed. Which he napped on and seemed to like. But evidently sleeping near his humans is very important to him, so he enjoys our Casper Hybrid as well!
Written by a customer while visiting casper.com