Customer reviews from casper.com
Casper - Original Hybrid Mattress, King - Gray
Average customer rating
4.6
(3,749 Reviews)
Rating breakdown 3,749 reviews
5 Stars
2,906
4 Stars
449
3 Stars
185
2 Stars
100
1 Star
109
Customer Reviews for Casper - Original Hybrid Mattress, King - Gray
Customer Rating
1
Three Reasons We’re Returning
on December 13, 2023
Posted by: Rachel
[This review was collected as part of a promotion.] We wanted so badly to love this bed…but couldn’t. We have three main complaints: 1. It smells like chemicals so strongly to the point of tasting it. (Specifically, like salicylic acid.) 2. There are no handles to help carry it/reposition it, once it’s opened from the plastic. 3. It hurt our backs. The mattress was too firm for us. Should we get the Wave instead, Casper’s highest end and softest mattress? Maybe, but from point one and two, probably not.
Written by a customer while visiting casper.com
Customer Rating
5
Pretty great mattress
on December 13, 2023
Posted by: Mauricio
[This review was collected as part of a promotion.] The mattress is very well packaged. The box is easily handled between two people, and for a queen-sized mattress, I was impressed it fit into the box. So ease of setup deserves 5/5. The mattress is comfortable, but not overwhelmingly so. It has improved my sleep over the previous Ikea mattress I had. However, it is a little bit too firm for my taste. Comfort I'll give it 4/5. Maneuverability - one can move very easily on the mattress, one doesn't sink into the mattress, and the mattress doesn't transfer movement across it, which is great for two people. 5/5. Average rounded up is 5/5.
Written by a customer while visiting casper.com
Customer Rating
4
Nice mattress
on December 12, 2023
Posted by: Colin
[This review was collected as part of a promotion.] Mattress is comfortable so far but has a smell that appears to be lingering even after airing it out for a day. I bought the mattress as part of the Black Friday sale and was happy with the price I paid.
Written by a customer while visiting casper.com
Customer Rating
4
Should’ve bought this mattress months ago
on December 11, 2023
Posted by: Melisa
[This review was collected as part of a promotion.] So comfy. We had a Casper mattress in our guest bedroom but hadn’t gotten a new mattress for our own room.
Written by a customer while visiting casper.com
Customer Rating
5
AMAZING!
on December 11, 2023
Posted by: Nassima
[This review was collected as part of a promotion.] I have back pain and it has been very hard for me to find a comfortable bed, but trying this in store I ordered it the next day and loved it ever since!
Written by a customer while visiting casper.com
Customer Rating
5
Great experience
on December 9, 2023
Posted by: Doug
[This review was collected as part of a promotion.] I needed no adjustment time. Slept right through the first night!
Written by a customer while visiting casper.com
Customer Rating
1
5 days in, still sleeping on the couch
on December 7, 2023
Posted by: Anonymous
We unboxed our mattress 5 days ago and it was a relatively easy process for 2 people. I wish the quality was better because it has stuffing coming out in multiple places. The off gassing smell is so bad that I’ve been sleeping on the couch since we opened it. I’d love to get a good night’s sleep if it ever stops stinking up the whole room.
Written by a customer while visiting casper.com
Customer Rating
5
First Week of Comfort with Casper Original Hybrid Mattress
on December 7, 2023
Posted by: Suellen
[This review was collected as part of a promotion.] We've had our Casper Original Hybrid mattress for almost a week. So far we really are enjoying its comfort. Our prior mattress was too firm for us since we are side sleepers. I look forward to many more nights of comfort!
Written by a customer while visiting casper.com