The package arrived as expected and it was securely contained for transport. The packaging was top notch. After a month of sleeping on it I can honestly say that it's quite different from the mattresses (coil spring type) that I have used for my entire life. Whether it's my age catching up or just having slept on springs forever, I had been waking very stiff and sore. These feelings seem to be going away. I'm not nearly as stiff and sore when I wake now and I feel more rested. I must be sleeping better now too because of the Casper. It's been a great purchase and I highly recommend it. Don't know why I waited so long to get one.
We ordered on a Tuesday afternoon and it was at our hone on Thursday!!! Super quick and then unwrapping it was so easy!!! It was also pretty cool seeing it expand. It’s really comfy! We’re three nights in and I’m sold. Love it!
We went from a pillow top mattress that had sunk in where we each slept so the Casper was an improvement. But for me, it wasn’t a good fit. Felt too stiff for my side sleeping self. The off gassing was insane, too. After 2+ months, it still smelled too strong! We have since “returned” it. I put that in quotes because if they can’t find a charity to donate it to (which most do not actually take used mattresses...), they have a company come pick it up and maybe they can find a way to recycle it, but if not it gets trashed!!! This is insane to me and would have made me seriously even consider doing the 100 day trial. I actually feel guilty now about this purchase and return. That aside, the mattress comfort wise just wasn’t a fit for us.
I have come to love my Casper mattress. I'm sleeping better. Not waking up as frequently in the night and waking more rested. I had a high quality conventional mattress before the Casper and thought it was good. This is much better. My partner also bought a Casper and she loves hers. Unboxing was pretty straightforward and it was fun to watch the mattress expand. Only downside is the huge amount of plastic waste the unpacking process generates.
Unboxing was simple enough for all - single size components. I had to bring mine up from the loading dock and they fit onto the carrier easily enough.
Odor of mattress for a few days but okay now. Seems comfortable yet firm for my aging back. I'm not sweating as much by morning as I did with my standard mattress.
Will hold off on recommending it to anyone else for now.