Customer reviews from casper.com
Casper - Original Pillow - White
Average customer rating
4.3
(4,364 Reviews)
Rating breakdown 4,364 reviews
5 Stars
2,965
4 Stars
478
3 Stars
418
2 Stars
280
1 Star
223
Customer Reviews for Casper - Original Pillow - White
Customer Rating
1
Used to be good, now it’s terrible
on October 23, 2023
Posted by: Nick
I bought this pillow in 2020 and loved it. By far the best pillow I’ve ever used. I bought it again last week because the first one ran it’s course and I had to return it. It seems like they put much less fill in it and it’s completely flat and uncomfortable. Sad that they ruined a once great pillow.
Response from casper.comBy Ecomm, October 24, 2023
Hello,
We are sorry to hear that your experience with your 2023 Casper Original Pillow has not been the same as the pillow you bought in 2020. We are looking into this - are you able to confirm that your recent pillow purchase was from casper.com - or from a store outside of our website?
We are sorry to hear that your experience with your 2023 Casper Original Pillow has not been the same as the pillow you bought in 2020. We are looking into this - are you able to confirm that your recent pillow purchase was from casper.com - or from a store outside of our website?
Written by a customer while visiting casper.com
Customer Rating
5
supportive yet soft
on October 24, 2023
Posted by: Anonymous
I am a side sleeper and this pillow is supportive without being too firm. It's a bit on the thick side if you're a back sleeper, but for me, it's perfect. Has a luxe feel! No more neck pain!
Written by a customer while visiting casper.com
Customer Rating
5
Love it!
on October 24, 2023
Posted by: Jennifer
[This review was collected as part of a promotion.] Best pillow I’ve ever owned!!!
Written by a customer while visiting casper.com
Customer Rating
5
Love!
on October 24, 2023
Posted by: Melinda
[This review was collected as part of a promotion.] Sleeping like a baby!
Written by a customer while visiting casper.com
Customer Rating
3
firmness
on October 25, 2023
Posted by: Ricardo
[This review was collected as part of a promotion.] too soft
Written by a customer while visiting casper.com
Customer Rating
5
I love it
on October 25, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Very comfortable thanks Casper
Written by a customer while visiting casper.com
Customer Rating
5
Excellent pillow
on October 27, 2023
Posted by: Neil Grand
I have tried and bought numerous pillows lately but they are either too hard, too soft or uncomfortable. This Casper pillow and is quite good and I recommend it.
Written by a customer while visiting casper.com
Customer Rating
4
Great!
on October 27, 2023
Posted by: Steve
[This review was collected as part of a promotion.] Sleep is improved!
Written by a customer while visiting casper.com