Customer reviews from jennair.com
JennAir - 27" Built-In Electric Double Wall Oven - Stainless Steel
Average customer rating
3.9
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
8
4 Stars
3
3 Stars
4
2 Stars
1
1 Star
1
62%of customers recommend this product.
(
10 out of
16)
Customer Reviews for JennAir - 27" Built-In Electric Double Wall Oven - Stainless Steel
Customer Rating
3
Beautiful Design...Terrible Controls
on August 5, 2023
Posted by: Wayner
from Houston, TX
Length of ownership:3 months
[This review was collected as part of a promotion.] Like the design and look, hate the controls: ridiculous touch design, sensitivity terrible. Bad decision to "shrink" height of microwave by several inches making it difficult to stir anything while in the microwave (like a coffee cup).
Pros: Attractive Design, Quality Construction
Cons: Hard To Use
Response from jennair.comBy CHASTTL, Social Canada , August 14, 2023
Hello! We would like to look into this for you! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, and your phone number. Please include case/review ID #272434405 in the subject line. We look forward to hearing from you! -Teresa
Written by a customer while visiting jennair.com
Customer Rating
3
Oven is fine, Microwave needs better lighting
on March 4, 2024
Posted by: Mork
from New Hartford, CT
Length of ownership:3 months
[This review was collected as part of a promotion.] One tiny light in the microwave is entirely insufficient. The touchpad is not highly responsive. The signal for 'finished' needs to be about 20db louder. Looks nice but I question why 3 months after installation I am getting a hard-sell letter for an extended warranty. Is Jenn-aire so unsure of it's build quality???
Pros: Easy To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
3
Sleek but Powerful
on May 4, 2024
Posted by: Karan
from Irvine, CA
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought this recently and wait to watch it. I am surprised with the support JennAir is providing.. Links misleading, calls being redirected . Not happy with the product support. I am sure they will improve.
Pros: Convenient, Attractive Design, Easy To Use, Compact, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Happy with our new appliances
on July 9, 2024
Posted by: Rsj2958
from Portland Oregon
Length of ownership:1 month
[This review was collected as part of a promotion.] This spring we bought a new wall oven and built in microwave combo to replace the one that came with the house 10 years ago. Since the older version came out there have been several changes and updates. The total height is about 8 inches less now so we added a drawer under the unit. One control panel operates both appliances. The oven has 3 racks which slide easily in and out. It also has a meat thermometer that can tell you precisely when your dinner is done. The microwave comes with a browning tray and has a convection option. The only drawback is my wineglasses are too tall to fit the new microwave so not as easy to take the chill off refrigerated wine.
Pros: Attractive Design, Easy To Use, Compact, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Great features
on August 2, 2024
Posted by: Mmb21
from Phoenix, Az.
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased this a while ago and I love the design and ease of use. It's a wonderful oven microwave combo.
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Love the microwave, with the sear pan!!
on August 19, 2024
Posted by: KKSuttonsbay
from Suttons Bay Michigan
Length of ownership:1 month
[This review was collected as part of a promotion.] I used this to sear some Italian sausage, it was amazing!!
Pros: Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
Microwave Convection Oven.
on November 9, 2024
Posted by: Farideh
from El Dorado Hills, CA
Length of ownership:1 month
[This review was collected as part of a promotion.] Our wall mount double oven was installed over a month ago. We haven't used it much. The reason is: 1. The microwave takes 2 to 3 times longer to warm/cook food than our old one! 2. The lower convection oven needs to be set to higher temperature than what the food package recommends. Heat is too low. Doesn't heat like our old one! Not so happy!
Pros: Convenient
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5
Very quiet when operating, everything functioning
on February 19, 2025
Posted by: MikeN
from Gainesville, GA
Length of ownership:1 month
[This review was collected as part of a promotion.] So far it has been an excellent choice, everything is functioning as advertised
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com