Customer reviews from Case-Mate
LuMee - Halo Paris Hilton Edition Battery Charger Case for iPhone 13 Pro Max - Holographic
Average customer rating
3.2
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
10
4 Stars
2
3 Stars
2
2 Stars
3
1 Star
7
Customer Reviews for LuMee - Halo Paris Hilton Edition Battery Charger Case for iPhone 13 Pro Max - Holographic
Customer Rating
1
IHAVE TRIED FOR WEEKS TO
on January 3, 2023
Posted by: Patricia M.
IHAVE TRIED FOR WEEKS TO GET A RETURN FORM FOR A HOT PINK PHONE CASE1111
Written by a customer while visiting Case-Mate
Customer Rating
5
Love!
on October 9, 2022
Posted by: Antonette V.
This case is so elegant and shiny. The lights in the front and the back have just the right amount of brightness. Not too bright at all. I’ll be buying this case over and over for any new phone I get.
Written by a customer while visiting Case-Mate
Customer Rating
1
The case is pretty but
on August 18, 2022
Posted by: Rhode D.
The case is pretty but many scratches it’s been 2 weeks I have this case and the next day after I receive it I had already scratches in the edges of the case. It’s shame because the case is pretty
Response from Case-MateBy TR Wilhoit, August 18, 2022
Hello,
Thank you for your feedback. We're so sorry to hear something like this has happened! Please reach out to our Customer Service team through our chat for assistance with this product! This case is under a 1 year warranty, so we'd love an opportunity to resolve this issue right away.
Kind Regards,
Case-Mate Team
Thank you for your feedback. We're so sorry to hear something like this has happened! Please reach out to our Customer Service team through our chat for assistance with this product! This case is under a 1 year warranty, so we'd love an opportunity to resolve this issue right away.
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
1
Scratches Easily
on August 17, 2022
Posted by: Bonni
My last Lumee was a pink marble and had hardly no scratches after two years. So when I upgraded my phone I figured this was the best choice. This case is already completely ruined. Got scratched the first time I set it on the counter and got worse every day from there. I totally wasted my money on this one. I don’t recommend this particular case.
Response from Case-MateBy TR Wilhoit, August 18, 2022
Hello,
Thank you for your feedback. We're so sorry to hear something like this has happened! Please reach out to our Customer Service team through our chat for assistance with this product! This case is under a 1 year warranty, so we'd love an opportunity to resolve this issue right away.
Kind Regards,
Case-Mate Team
Thank you for your feedback. We're so sorry to hear something like this has happened! Please reach out to our Customer Service team through our chat for assistance with this product! This case is under a 1 year warranty, so we'd love an opportunity to resolve this issue right away.
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
4
Beautiful but gets scratched very easily
on June 30, 2022
Posted by: roxy
I purchased my case May 2 online, and here were are 2 months later and the case still has beautiful color but its all scratched up! No, its not handled roughly or been dropped. I take pics of my clients and hate for them to see the scratches. it needs a clear protective later as a finish. but love the lighting and how pictures come out.
Response from Case-MateBy TR Wilhoit, July 13, 2022
Hello!
Thank you for your feedback! We're so sorry to hear about your experience. We'd be more than happy to assist with a replacement item for you. Please reach out to us through our chat to start a claim with our team!
Kind Regards,
Case-Mate Team
Thank you for your feedback! We're so sorry to hear about your experience. We'd be more than happy to assist with a replacement item for you. Please reach out to us through our chat to start a claim with our team!
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
5
Absolutely stunning !! Yes it
on May 9, 2022
Posted by: Darcey W.
Absolutely stunning !! Yes it leaves fingerprints. Still totally worth it !! Also adding the stars mini pop socket is perfection along with the beaded wristlet !!
Written by a customer while visiting Case-Mate
Customer Rating
2
TO BE HONEST THE COLOR
on March 22, 2022
Posted by: Flor V.
TO BE HONEST THE COLOR IS DIFERENT DONT LOOK LIKE THE PICTURE I AM NO HAPPY WITH THIS PURCHASE AND THE PRICE IS TO MUCH FOR THIS CASE
Written by a customer while visiting Case-Mate
Customer Rating
2
I loved the color of
on March 22, 2022
Posted by: Stephanie S.
I loved the color of the case, it’s very pretty. However, it scratches so easily that it was ruined after two weeks. And it shows every single fingerprint. I ended up returning it.
Response from Case-MateBy TR Wilhoit, April 19, 2022
Hi there,
We appreciate your feedback about your experience. This case has a reflective holographic surface that shows everyday scratches and marks more than usual. We are happy to hear we could get you helped out with a refund. Please feel free to reach out to us anytime for any assistance you may need.
Kind regards,
Case-Mate Customer Service
We appreciate your feedback about your experience. This case has a reflective holographic surface that shows everyday scratches and marks more than usual. We are happy to hear we could get you helped out with a refund. Please feel free to reach out to us anytime for any assistance you may need.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate