Customer reviews from Case-Mate
LuMee - Halo Battery Charger Case for iPhone 13 Pro Max - Black
Average customer rating
1.6
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
3
1 Star
2
Customer Reviews for LuMee - Halo Battery Charger Case for iPhone 13 Pro Max - Black
Customer Rating
1
I miss the old lumee
on August 9, 2022
Posted by: Anonymous
I honestly had high hopes for this light
case but this version is so disappointing.
The quality of the light isn't as bright as it
used to be & it's more yellow "warm"
colored which isn't so good for your teeth
on camera. I didn't even get a wristband
for the case. I’m so disappointed & no, I don’t care for a refund, but a way better quality case.
case but this version is so disappointing.
The quality of the light isn't as bright as it
used to be & it's more yellow "warm"
colored which isn't so good for your teeth
on camera. I didn't even get a wristband
for the case. I’m so disappointed & no, I don’t care for a refund, but a way better quality case.
Response from Case-MateBy TR Wilhoit, August 12, 2022
Hello,
Thank you for the feedback. This is very important to us as we are always trying to improve for our Customers! If you have any questions or need help with an exchange, please reach out to our Customer Service team through chat.
Kind Regards,
Case-Mate Team
Thank you for the feedback. This is very important to us as we are always trying to improve for our Customers! If you have any questions or need help with an exchange, please reach out to our Customer Service team through chat.
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
2
I miss the old LuMee
on August 8, 2022
Posted by: S'rafina G.
I honestly had high hopes for this light case but this version is so disappointing. The quality of the light isn’t as bright as it used to be & it’s more yellow “warm” colored which isn’t so good for your teeth on camera. I didn’t even get a wristband for the case. So disappointing & unsatisfied.
Response from Case-MateBy TR Wilhoit, August 9, 2022
Hello,
Thank you for your feedback! We will make sure to let our team know about the lighting concerns! The 13 Series LuMee cases do not come with wristlets, but we understand they are missed! If you have any questions or concerns, please reach out to our Customer Service Team through our chat!
Kind Regards,
Case-Mate Team
Thank you for your feedback! We will make sure to let our team know about the lighting concerns! The 13 Series LuMee cases do not come with wristlets, but we understand they are missed! If you have any questions or concerns, please reach out to our Customer Service Team through our chat!
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
2
Old lighting
on March 26, 2022
Posted by: Anonymous
Please please please bring back the old design where the lights are on the sides!! It was much better for selfies!!
Response from Case-MateBy TR Wilhoit, March 31, 2022
Hi there,
We're so sorry the Halo Matte Black case isn't meeting your expectations set by your previous cases. We appreciate the feedback and will be happy to pass it along to our design team. If you need to complete a return, feel free to reach out to us at support@case-mate.com, and we can get you helped out.
Kind regards,
Case-Mate Customer Service
We're so sorry the Halo Matte Black case isn't meeting your expectations set by your previous cases. We appreciate the feedback and will be happy to pass it along to our design team. If you need to complete a return, feel free to reach out to us at support@case-mate.com, and we can get you helped out.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
2
Have the case for the
on November 8, 2021
Posted by: Hector E.
Have the case for the iPhone 11 Pro Max and the lights are way brighter than this one.
Response from Case-MateBy TR Wilhoit, November 9, 2021
Hi Hector,
We're so sorry this Halo Matte Blavk case isn't meeting your expectations set by your previous cases. We appreciate the feedback and will be happy to pass it along to our design team.
If you need to complete a return, feel free to reach out to us at support@case-mate.com, and we can get you helped out.
Kind regards,
Case-Mate Customer Service
We're so sorry this Halo Matte Blavk case isn't meeting your expectations set by your previous cases. We appreciate the feedback and will be happy to pass it along to our design team.
If you need to complete a return, feel free to reach out to us at support@case-mate.com, and we can get you helped out.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
1
Brightness not as good as previous cases
on October 26, 2021
Posted by: Pumasonce
I have the case for the iPhone 11 Pro Max and it is way brighter than this case, real disappointing.
Response from Case-MateBy TR Wilhoit, November 16, 2021
Hi there,
We're so sorry this Halo Matte Black case isn't meeting your expectations set by your previous cases. We appreciate the feedback and will be happy to pass it along to our design team. If you need to complete a return, feel free to reach out to us at support@case-mate.com, and we can get you helped out.
Kind regards,
Case-Mate Customer Service
We're so sorry this Halo Matte Black case isn't meeting your expectations set by your previous cases. We appreciate the feedback and will be happy to pass it along to our design team. If you need to complete a return, feel free to reach out to us at support@case-mate.com, and we can get you helped out.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate