Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
166
4 Stars
109
3 Stars
53
2 Stars
45
1 Star
45
70%of customers recommend this product.
(
221 out of
316)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: PGill
Gender:Female
Verified Purchase:Yes
Thermal carafe does not keep the coffee warm (forget hot) even with warming up the carafe with hot water. Smaller volumes (4-6 cups) of coffee are barely warm. Machine cuts off when it’s done brewing so it doesn’t stand a chance of staying even warm very long. Checked to see if there is a glass carafe available for this model but no luck. Would not recommend.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 16, 2025
Hi, thank you for sharing your feedback on your Cuisinart coffee maker. This model does not include a heating plate, as adding one could damage the thermal carafe, and switching to a glass carafe would not change this. If your unit is not performing properly, we encourage you to contact the Cuisinart customer service team at 1-800-726-0190 for assistance.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Bought this grind and brew to replace a previous model. Love the functionality and ease of use much more on this model. Easy to set-up. Perfectly grinds the coffee beans for a delicious cup of coffee. The program function is a necessity.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Darrell S
Gender:Male
Verified Purchase:Yes
Great grind, still trying to figure it out. Called customer help line because if you put 10 cups of water in the reservoir and program it for 4 cups it’s still going to make 10 cups. Help line told me I should only put the amount of water I need for each brew. It sure why it’s has a programmable cup setting if it doesn’t work.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, December 29, 2025
We appreciate you taking the time to share your thoughts with us. Customer feedback is extremely important, and all input is carefully reviewed and shared with our product team to help guide future design improvements. Hearing directly from our customers helps us continue to enhance the quality, performance, and overall experience of our products.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Easy to use
on December 20, 2025
Posted by: Dcmt
Gender:Male
Love it. Makes a great cup of coffee. I use paper filter, which is easy to change and clean filter holder.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Fayncscott
Gender:Male
Verified Purchase:Yes
It's amazing to have one machine grind the bean and make the coffee. Rich brew in minutes.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Our 1st coffee maker was completely worn out. After many years of almost every day service it was time to retire the unit. All updates made to our new coffee machine are quality improvements. Hopefully we will get many more years of great brewing from this machine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Susan in TN
Gender:Female
Verified Purchase:Yes
I replaced a 15 year old Cuisinart 12 cup grind coffeemaker that was leaking a bit but still functioning.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great coffee maker with built in burr grinder
on January 8, 2026
Posted by: Mandeville Mom
Gender:Female
Verified Purchase:Yes
I have been using this for about a month and love it! The dry drop grounds is what sold me on this device. It replaced an older version with the flat grinder where the water ran throught the grinder and I had to clean it every day. The other reasons I got it are:
1) The machine adds the amount of beans frot the amt of cups of coffee you are making (less waste and consitent flavor).
2) My husband likes his coffee stronger than I do, so it is nice to be able to adjust the strength with the touch of a button.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com