Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(406 Reviews)
Rating breakdown 406 reviews
5 Stars
159
4 Stars
108
3 Stars
50
2 Stars
44
1 Star
45
70%of customers recommend this product.
(
213 out of
305)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Pwuz
Gender:Male
Verified Purchase:Yes
Replacing our old Cuisinart Coffeemaker we’ve had for the past 13 years; an easy enough transition. Using it like our old unit, everything seems to be working as expected. It’s unclear to me how the strength setting is changing anything from pot to pot (this is specifically why I rated it 4/5). We have resorted to only filling the hopper with that pot’s beans as even at its weakest setting it’s generating far more grounds (using more beans) than we did using our old Maker. Kinda defeats the purpose of the hopper rather than refilling the individual pot required on our old unit. The unit is also slightly taller than our old unit, so it just barely fits on the counter under the cupboards. There is no extra room to place it on a tray to catch any overflow should someone forget to fully empty the last pot from the carafe before brewing a new pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Bean to Cup! No Fuss
on September 19, 2025
Posted by: JanetLee
Gender:Female
If you love coffee, especially straight from bean, this machine delivers. It merges the convenience of an automated drip brewer with many of the benefits of a more artisanal grinder setup. For anyone who wants better flavor this is the coffee maker for you
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Wouldn’t be without a grind and brew coffee maker
on November 8, 2025
Posted by: George19106
Gender:Male
Verified Purchase:Yes
The coffee is already made when I wake up and it’s hot and ready to drink
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Longtime coffee drinker
Verified Purchase:Yes
We acquired this model to replace a much older model from Cuisinart that had developed a leak. We like the burr grind, and the controls are much better than the older model. It did take some tweaking to get the settings to be where we liked the results. The one piece basket is OK but somewhat awkward to place in the dishwasher. The biggest complaint with this product, and the reason for my rating, is the carafe. It sprays, leaks, dribbles, etc., whenever you pour out the coffee. There is always a mess when we pour a cup. We have started to remove the lid every time we pour so we don't end up with a mess.
We managed to put a man on the moon---can we design a carafe that can pour out its contents only into the intended vessel?????
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 16, 2025
Hi, thank you for sharing your feedback on your Cuisinart coffee maker. We appreciate your comments and value your input as Cuisinart continues to focus on quality and performance. For any further questions or assistance, the Cuisinart customer service team is happy to help at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Junk. Failed after using 2 times
on December 12, 2025
Posted by: George Jonovic
Absolute junk. We brewed coffee twice and the next time the controls would not work correctly. We could not change the number of cups or we kept getting a empty error regardless of what we did. We are returning this junk and will buy a different brand.
Response from cuisinart.comBy Cuisinart, December 16, 2025
Hi, thank you for sharing your feedback on your Cuisinart coffee maker. We’re sorry to hear about the issues you experienced—please note that your unit is covered by a three-year warranty. We encourage you to contact the Cuisinart customer service team at 1-800-726-0190 for assistance and guidance.
Written by a customer while visiting cuisinart.com
Posted by: PGill
Gender:Female
Verified Purchase:Yes
Thermal carafe does not keep the coffee warm (forget hot) even with warming up the carafe with hot water. Smaller volumes (4-6 cups) of coffee are barely warm. Machine cuts off when it’s done brewing so it doesn’t stand a chance of staying even warm very long. Checked to see if there is a glass carafe available for this model but no luck. Would not recommend.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 16, 2025
Hi, thank you for sharing your feedback on your Cuisinart coffee maker. This model does not include a heating plate, as adding one could damage the thermal carafe, and switching to a glass carafe would not change this. If your unit is not performing properly, we encourage you to contact the Cuisinart customer service team at 1-800-726-0190 for assistance.
Written by a customer while visiting cuisinart.com