Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(365 Reviews)
Rating breakdown 365 reviews
5 Stars
140
4 Stars
102
3 Stars
44
2 Stars
40
1 Star
39
70%of customers recommend this product.
(
191 out of
274)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Long Time Burr User
Verified Purchase:Yes
Does a good job as expected. Grind is excellent. I replaced a prior 12 "cup" I owned for 10+ years. Suggestions for improvement: 1) the pour spout spills a bit so improve the pour design. 2) The angle of this model and prior designs require the pouring arm to be raised high - change the angle to make pouring easier. 3) One "cup" is not a real cup so when filling water it's about 1/2 a real cup. 4) the large opening is great for cleaning (& drying) 5) This model does not allow cleaning of the Burr Grind area (the prior 12 cup did allow this)
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Nancy Bono
from Harsens Island, MI
Gender:Female
Verified Purchase:Yes
This coffee maker makes a good cup of coffee, HOWEVER the carafe is a big problem. It leaks whenever a cup is poured despite how tight it is on. Additionally it doesn't keep the coffee hot enough for very long. I am disappointed in the overall quality of this.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: stevek59
from minnesota
Gender:Male
Verified Purchase:Yes
Like operation of machine. Cleaning is easy. Capacity for beans lasts for 3 days. However, pot design is not good. 1st pot replaced by Cuisinart with one call. Leaking between top black plastic part of pot where it meets the steel part. Pouring coffee out design is bad also. As coffee is poured with a full pot, coffee comes out of the middle of the top as well as the spout. We have to pour out extremely slow and careful not to spill all over; applies to filling machine with new water as well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Laurie5252
from NY
Gender:Female
Verified Purchase:Yes
Love the concept of this coffee maker- and the coffee tastes great! Unfortunately we have had some challenges with the pot leaking when poured.
Written by a customer while visiting cuisinart.com
Posted by: Sarafina123
Verified Purchase:Yes
The design of the carafe is awful. No matter how careful or slowly you pour, coffee goes everywhere. Calling customer service was a nightmare. They were rude, not helpful, and just sent me an identical carafe. I pointed out the other reviews on their site that mentioned the same issue and was told they don't read reviews. Hopefully someone does. I'll never buy Cuisinart again!!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Shelley Rae
Gender:Female
Verified Purchase:Yes
I love this coffeemaker! However…the clock seems to run fast. It gains about 20 minutes every few days. I have to reset clock often.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Sterlington LA
Gender:Female
Verified Purchase:Yes
I’ve had a Cuisinart coffee maker in my home for over 20 years. Each time one wears out, I replace it with a new model. This is the first time I’ve been disappointed. The upgrades to the old burr grind and brew make it too time consuming and wasteful. I have to clean the grinder after no more than 5 uses - far more than the previous model. The hopper is not removable so to empty it is a chore. I have to scoop out the beans that I can reach with my hand and those already in the chute to the grinder are wasted because I can’t get them out. There’s approximately 1 tablespoon of beans wasted with each cleaning. At the price of coffee today, that is very costly.
On a positive note, this machine does make excellent, hot coffee; however, I do regret buying this model.
On a positive note, this machine does make excellent, hot coffee; however, I do regret buying this model.
Written by a customer while visiting cuisinart.com
Posted by: CTony
Verified Purchase:Yes
THE POT LEAKS WHEN YOU POUR IT! This is something that seems like a design flaw that needs to be fixed.
Written by a customer while visiting cuisinart.com