Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(420 Reviews)
Rating breakdown 420 reviews
5 Stars
168
4 Stars
109
3 Stars
53
2 Stars
45
1 Star
45
70%of customers recommend this product.
(
223 out of
318)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Lajones
from Oakland, CA
Gender:Female
Verified Purchase:Yes
I have had this now for several months. It makes great tasting coffee but it is hard for me to believe no one at Cuisinart actually used this before putting it on the market. The coffee “thermos” cannot pour without dripping coffee all over. Google you tube for a video. And the less coffee in the pot the worse it is. AND I do not think the pot is actually insulated. Even after priming it with hot water the second cup is never hot, only warm. Cuisinart has always been known for high quality products but someone really dropped the ball here.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Misleading description, makes weak coffee
on October 26, 2025
Posted by: gaph
Gender:Female
Both the product description and the reviews are misleading. You CANNOT adjust the grind size beyond setting the strength. The actual grind size is set and in my opinion is too coarse and produces a weak brew even when the machine is set on the strongest setting. I got this machine specifically for the grinder and now that aspect is worthless. I will have to pre grind my coffee in a separate grinder to get a decent cup. Very disappointing. Unfortunately I cannot return it so I’m stuck with an expensive coffee maker that does not perform as described.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 27, 2025
Hello-
Thank you for taking the time to share your review with us about your Cuisinart coffee maker. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Thank you for taking the time to share your review with us about your Cuisinart coffee maker. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: ...........
Verified Purchase:Yes
After about a month of using the coffee maker it would not brew. It kept beeping and would shut off and yes the pot leaks. I returned it. I owned the old model in the past and it never had issues. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Wanda - Modesto CA
Gender:Female
Verified Purchase:Yes
I have purchased cusinart coffee products in the past. They are always superior.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mimihid
from McAllen
Gender:Female
Verified Purchase:Yes
Cuisinart coffee maker kept malfunctioning. I only wanted 4 cups and it kept grinding for 10! Wasted quite a bit of expensive bulletproof coffee! When not using grinder the options on screen disappear and it’s unclear what levels your making. I had to return it and got a breville instead. Now that one was so much easier to use and made the coffee exactly how I wanted it too.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Bethwithgreg
from Florida
Gender:Female
Verified Purchase:Yes
I received one of these for Christmas and WHAT A DISAPPOINTMENT!!! When you pour your cup of coffee, most of it goes in the cup but the other 5% dribbles all over your counter. It’s not as hot as I’d like and it will only allow you to make even numbers of cups, not 5 not 7...ugh!!! Huge bust!!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Great concept but the Coffee did not taste good
on February 16, 2019
Posted by: Bwhite
from Colorado
Gender:Male
Verified Purchase:Yes
I bought this a month ago. I was excited about it because we have always ground our own beans because the coffee is much better when the beans are freshly ground. The machine worked as designed. Unfortunately the coffee did not taste very good. We tried everything to get the coffee to taste better and were unsuccessful. The grinder grinds the beans too finely, making the coffee bitter. There was no way to adjust the grind. This may be OK for some but not for us. Also the stainless steel carafe did not keep the coffee hot. We returned the item.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Alli B
from Florida
Gender:Female
Verified Purchase:Yes
Disappointed in this model. The pot makes it difficult to pour out of spot. Coffee does not stay hot in pot while on.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 18, 2024
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com