Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(365 Reviews)
Rating breakdown 365 reviews
5 Stars
140
4 Stars
102
3 Stars
44
2 Stars
40
1 Star
39
70%of customers recommend this product.
(
191 out of
274)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: J Smith17
Verified Purchase:Yes
The grinder stopped working about a month after purchase.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, July 18, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: Stanton
from Webster, NY
Gender:Female
Verified Purchase:Yes
It’s great some days. Other days it’s a mess. It is super convenient but the design has many flaws. Some days the pot has coffee grounds all over and inside. Some days the pot pours great and other days it spills everywhere. The water container holds much more water than the pot can handle so if you over pour it spills out while brewing and if you set it to do a few cups but the water is full it will use all of the water no matter what. I would have returned this but haven’t had the time to research another or pack it all back up. Ugh I would not recommend it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, July 18, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: Tomob
from Ca
Gender:Male
Verified Purchase:Yes
The machine makes a good cup of coffee, however there are a number of drawbacks. After a short period of time the strength selector switch no longer appeared on the screen. Also pouring a cup of coffee is a real feat, the coffee pours all over the place and makes a giant mess, so if you enjoy a good cup of coffee and don’t mind making a tremendous mess and having the electronics fail, then you found yourself a great coffee maker.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, August 1, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Arlington Heights, IL
Gender:Female
Verified Purchase:Yes
sorry to say this coffee maker has several flaws. 1. spills out when pouring. 2. not really that hot after brewing. 3. the basket for grinds is too small for 10 cups, it overflows. 4. there is no mechanism to stop brewing if pot is not there. After trying to use for a few weeks, I’m getting rid of
it!
it!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 25, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Sad coffee drinket
Gender:Female
Verified Purchase:Yes
Returned the coffee pot the next day as the pot would grind, but not brew.
Written by a customer while visiting cuisinart.com
Posted by: cmiber
Verified Purchase:Yes
Have had coffeemaker replaced 3 times in 9 months and now have to replace again but they do not know when they can send
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Made 4 pots of coffee and then quit working. Still waiting for a replacement after 3 weeks
Written by a customer while visiting cuisinart.com
Customer Rating
2
Great tasting coffee but the clock doesn't work
on January 15, 2021
Posted by: Sarah G
Verified Purchase:Yes
It makes delicious coffee and is very easy to use. Unfortunately the clock runs fast and is impossible to set a timer on. Apparently it is a common issue with this model.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com