Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
166
4 Stars
109
3 Stars
53
2 Stars
45
1 Star
45
70%of customers recommend this product.
(
221 out of
316)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Janice Faye
Gender:Female
Verified Purchase:Yes
Love fresh ground coffee and thermos is great to take when taking a drive
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Nancy Awake
Gender:Female
Verified Purchase:Yes
This is my 2nd Burr n Grind. My original lasted 11 years so I had to get a new one. Just as amazing but more improved as this one doesn't spill out when pouring from the carafe. Hopefully I'll enjoy this one as long.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Apian
Gender:Female
Verified Purchase:Yes
The best coffee maker I have ever purchased. Easy to operate and a breeze to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Pegport
Gender:Female
Verified Purchase:Yes
Absolutely love this coffee machine. I use the whole beans, grind them up and get a delicious hot fresh cup of coffee. I can set the grinder for 3 different settings depending on the strength my guests request.” Easy to use and clean!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Horrible grinder
on December 1, 2025
Posted by: Edwin123
Gender:Male
This machine does not properly grind coffee. It only adjust for grind time. The coffee comes out to course for a proper and bold taste. Coffee comes out to light due to poor grinding
Response from cuisinart.comBy Cuisinart, December 2, 2025
We’re sorry to hear your coffee isn’t grinding as expected. Our warranty can help address issues with grind performance to ensure you get the bold, consistent coffee you’re looking for. Please contact our team at 1-800-726-0190 with ticket 8900443802 for assistance.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Tepid cup of coffee at best
on December 3, 2025
Posted by: Anonymous
Gender:Female
I have used my burr grind and brew 3 times. It just arrived two days ago. I’m beyond disappointed. If you’re looking for a piping hot cup of coffee, this isn’t going to give you one. Otherwise, I love everything about it. But for what I paid for this machine, I should have HOT coffee, not the tepid coffee it makes. I’m returning it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
Thank you for taking the time to share your comments with us. We truly appreciate hearing from our customers, as your feedback helps us understand what works well and where we can improve. At Cuisinart, we take every comment seriously and use insights like yours to guide the design and functionality of future products. We value your loyalty and hope to continue earning your trust with our kitchen appliances.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Grinder & Carafe are worthless, makes good coffee
on December 19, 2025
Posted by: KrisPDX
Gender:Male
Verified Purchase:Yes
The burr grinder is a flat, not conical burr. It produces an non-uniform grind, with large and small pieces. This results in poor, weak tasting coffee. The carafe doesn't keep the coffee hot, after the first cup, and it's difficult to pour from without spilling and making a mess. The timer programming features are not intuitive, but they work well. You have the option to not use the grinder, and to fill the filter with your own ground coffee. If you grind your own coffee beans, it will make good coffee. But it's sad that the grind & brew feature is essentially unusable. And you can't return it if you've used it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 29, 2025
We appreciate you taking the time to share your thoughts with us. Customer feedback is extremely important, and all input is carefully reviewed and shared with our product team to help guide future design improvements. Hearing directly from our customers helps us continue to enhance the quality, performance, and overall experience of our products.
Written by a customer while visiting cuisinart.com
Posted by: Polos
Gender:Male
Verified Purchase:Yes
Grinding well. But the coffee isn’t hot enough ,And it’s hard to get all the content from the pot .coffee flavor seems good
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 15, 2026
Thank you for sharing your feedback. We’re glad to hear the grinder is performing well and that you’re enjoying the coffee flavor. We’re sorry to hear the coffee temperature and pouring experience did not meet your expectations. Your comments are appreciated and will be shared with our product team. If you would like assistance or have questions about proper use, our Customer Support team is available at 1-800-726-0190 and would be happy to help.
Written by a customer while visiting cuisinart.com