Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7 out of 5
3.7
(380 Reviews)
Open Ratings Snapshot
Rating breakdown 380 reviews
5 Stars
148
4 Stars
104
3 Stars
45
2 Stars
43
1 Star
40
70%of customers recommend this product. 
(
197 out of 283
)
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Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Customer Rating
5 out of 5
5
Best model yet! Well worth the price!
on June 17, 2025
Posted by: WilliamInNV
Verified Purchase:Yes
I have owned a Cuisinart Grind and Brew for many years. After many years, when I have to replace them, the model seems to improve. This is the best version yet. It is so much easier to clean and maintain. The thermal carafe has also improved; It doesn't drip like the old one. A thermal carafe is so much better than the old hot plates that used to burn the coffee in the glass carafes. I know it's an expensive purchase, but the quality of the coffee I have every morning is outstanding. It is well worth the investment.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Best I've owned
on June 26, 2025
Posted by: Trisha W
from PENNSYLVANIA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use and clean and coffee tastes great! Coffee doesn't stay as hot as I thought it would in the pot and I didn't realize the coffee maker shut off as soon as it was done brewing but not a problem.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
It's a great coffee maker.
on July 14, 2025
Posted by: Joe Steez
Gender:Male
Verified Purchase:Yes
It's a great coffee maker. The only reason it get 4 stars and not 5 is because you cannot manipulate the grind and the percolation doesn't seem to extract as much out of the coarse grinds as I would prefer. However I'm the type of person who wants their dark roast coffee to be strong enough to show up on a drug test... soo, yeah it's a great machine
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Good coffee bad coffee pot
on February 2, 2019
Posted by: Lajones
from Oakland, CA
Gender:Female
Verified Purchase:Yes
I have had this now for several months. It makes great tasting coffee but it is hard for me to believe no one at Cuisinart actually used this before putting it on the market. The coffee “thermos” cannot pour without dripping coffee all over. Google you tube for a video. And the less coffee in the pot the worse it is. AND I do not think the pot is actually insulated. Even after priming it with hot water the second cup is never hot, only warm. Cuisinart has always been known for high quality products but someone really dropped the ball here.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Stopped brewing
on January 27, 2023
Posted by: ...........
Verified Purchase:Yes
After about a month of using the coffee maker it would not brew. It kept beeping and would shut off and yes the pot leaks. I returned it. I owned the old model in the past and it never had issues. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Dissatisfied
on December 30, 2018
Posted by: Mimihid
from McAllen
Gender:Female
Verified Purchase:Yes
Cuisinart coffee maker kept malfunctioning. I only wanted 4 cups and it kept grinding for 10! Wasted quite a bit of expensive bulletproof coffee! When not using grinder the options on screen disappear and it’s unclear what levels your making. I had to return it and got a breville instead. Now that one was so much easier to use and made the coffee exactly how I wanted it too.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
burr grind is a BUST!!!
on February 3, 2019
Posted by: Bethwithgreg
from Florida
Gender:Female
Verified Purchase:Yes
I received one of these for Christmas and WHAT A DISAPPOINTMENT!!! When you pour your cup of coffee, most of it goes in the cup but the other 5% dribbles all over your counter. It’s not as hot as I’d like and it will only allow you to make even numbers of cups, not 5 not 7...ugh!!! Huge bust!!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Great concept but the Coffee did not taste good
on February 16, 2019
Posted by: Bwhite
from Colorado
Gender:Male
Verified Purchase:Yes
I bought this a month ago. I was excited about it because we have always ground our own beans because the coffee is much better when the beans are freshly ground. The machine worked as designed. Unfortunately the coffee did not taste very good. We tried everything to get the coffee to taste better and were unsuccessful. The grinder grinds the beans too finely, making the coffee bitter. There was no way to adjust the grind. This may be OK for some but not for us. Also the stainless steel carafe did not keep the coffee hot. We returned the item.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
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