Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
141
4 Stars
102
3 Stars
44
2 Stars
40
1 Star
39
70%of customers recommend this product.
(
191 out of
274)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Bethwithgreg
from Florida
Gender:Female
Verified Purchase:Yes
I received one of these for Christmas and WHAT A DISAPPOINTMENT!!! When you pour your cup of coffee, most of it goes in the cup but the other 5% dribbles all over your counter. It’s not as hot as I’d like and it will only allow you to make even numbers of cups, not 5 not 7...ugh!!! Huge bust!!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Great concept but the Coffee did not taste good
on February 16, 2019
Posted by: Bwhite
from Colorado
Gender:Male
Verified Purchase:Yes
I bought this a month ago. I was excited about it because we have always ground our own beans because the coffee is much better when the beans are freshly ground. The machine worked as designed. Unfortunately the coffee did not taste very good. We tried everything to get the coffee to taste better and were unsuccessful. The grinder grinds the beans too finely, making the coffee bitter. There was no way to adjust the grind. This may be OK for some but not for us. Also the stainless steel carafe did not keep the coffee hot. We returned the item.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: ...........
Verified Purchase:Yes
After about a month of using the coffee maker it would not brew. It kept beeping and would shut off and yes the pot leaks. I returned it. I owned the old model in the past and it never had issues. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Alli B
from Florida
Gender:Female
Verified Purchase:Yes
Disappointed in this model. The pot makes it difficult to pour out of spot. Coffee does not stay hot in pot while on.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 18, 2024
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
I love most of it . . . but the pot is pretty drippy and I have to really close the basket hard to make it latch or it won't brew
Written by a customer while visiting cuisinart.com
Posted by: Philcoffee
Gender:Male
Verified Purchase:Yes
Unit has not worked properly since new. Too many problems to list.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: GRBJ
from Western Michigan
Gender:Male
Verified Purchase:Yes
I would give it a 5 star rating but can’t get past the drippy pours. The old one was worse and this one is much better. Coffee is consistent great with the same strength and flavor. Easy cleanup, coffee stays hot for a long time in the carafe. Set up was easy and the auto feature works well. All in all I’m pleased with the purchase and performance of the coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dave AB
Verified Purchase:Yes
Overall it works well, simple to use. Some issues: 1. I wish the water fill tank was easier to access. My coffee machine is on my counter under some cabinets. I can't fill the reservoir unless I turn the machine sideways. 2. My previous machine was a Capresso. It was much easier to fill; it heated the coffee hotter and kept it warm much longer than the carafe from this machine; and it lasted 12 years. The verdict is still out on this machine concerning its longevity..
Written by a customer while visiting cuisinart.com