Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
141
4 Stars
102
3 Stars
44
2 Stars
40
1 Star
39
70%of customers recommend this product.
(
191 out of
274)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Ktsi
Gender:Female
Verified Purchase:Yes
I had high hopes for this coffeemaker, but I had to return it. Filling the water was difficult to do because the reservoir was located in the back and it was hard to reach. Water ran down machine. Also, I was very disappointed when the coffeemaker dripped coffee over my counter after the third use.
Written by a customer while visiting cuisinart.com
Posted by: Rocky Top Coffee Drinker
from Knoxville, TN
Verified Purchase:Yes
Overall the coffeemaker seems well made and easy to use. However, the pour spout on the carafe is awful. It is impossible to get a smooth pour and the spout causes the coffee to splash everywhere. In addition, the shoulder and lip of the carafe makes it almost impossible to fully empty the carafe unless you hold it almost upside down.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: AJ User
from seattle, WA
Verified Purchase:Yes
We love Cuisinart company, they are very responsive and helpful. However, this burr grinder coffee maker does not grind the coffee fine enough to get a great cup of coffee from our great coffee beans. The older model of this coffeemaker did a fine grind and was terrific!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Monk1ak
from Alaska
Gender:Female
Verified Purchase:Yes
Doesn't make/keep coffee hot. Clock wont keep time
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 9, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Khafi esLieff
from Monterey CA
Gender:Male
Verified Purchase:Yes
This thing is freaking awesome! I dump in a bag of Black Rifle beans and wake up to the best coffee ever! And it's easy to clean, too.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Andrew Steier
from Poughkeepsie
Verified Purchase:Yes
The carafe is why this gets at least 3 stars. Super ni e to not have the coffee burn. No higher than that because no matter how we set it, it does not automatically grind enough beans to make a decently strong cup. Instead we have to trick it into grinding twice, even when set at max strength.
Written by a customer while visiting cuisinart.com
Posted by: Decaf drinker
Verified Purchase:Yes
It requires making at least 4 cups. I don’t need 4 cups! It isn’t hot enough and doesn’t keep the coffee hot. I do like watching the coffee being fed into the grinder. The coffee does taste very good.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Karst
Verified Purchase:Yes
Had to return this coffee maker after trying to get it to work for two weeks. The grinder control did not work; some days it would grind beans for a weak cup of coffee, next day it would grind for 30-35 seconds and use up nearly ½ lb beans when set for two cups. Kept changing settings but seldom got the correct combo of beans to water. Also, coffee was only lukewarm, so thermostat did not work either. I have an earlier model of this same coffee maker in my vacation home and it has been working fine for over a year.
Response from cuisinart.comBy Cuisinart, October 17, 2024
ello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com