Customer reviews from whirlpool.com
Whirlpool - 24" Built-In Single Electric Convection Wall Oven with Adjustable Self-Clean Cycle - Stainless Steel
Average customer rating
3.9
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
31
4 Stars
14
3 Stars
4
2 Stars
4
1 Star
9
69%of customers recommend this product.
(
31 out of
45)
Customer Reviews for Whirlpool - 24" Built-In Single Electric Convection Wall Oven with Adjustable Self-Clean Cycle - Stainless Steel
Customer Rating
1
Hate this oven
on February 23, 2023
Posted by: Janie
from Charlottesville VA
I bought this because it was supposed to be the update to my 2009 version but it doesn't come close to the quality. The interior is horrible with cheap racks which do not accommodate my cookie sheets. Too narrow plus the rakes are now flat across but have a shape to them. Plus instead of molded walls the oven has rack shelves slides which are cheap and in effective. In fact the racks are thin, light weight and cheap. The display is not back light even when the oven is on so you can't really see the home, cancel, start touch points. Only the date,/time screen is illuminated. It doesn't tell you how long or when it reaches the desired temperature. It makes banging sounds as it heats in the regular mode, not convection. I can't stand this oven. I paid over 2k for it and feel cheated. Buy another brand.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 24, 2023
Thank you for sharing your insights with us, Janie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 266738.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Convection Excellence!
on February 18, 2023
Posted by: Mark72
from Newton, NC
[This review was collected as part of a promotion.] Replaced our 30 year old Whirlpool oven (yes, 30 years!) with this model. Since the other one lasted so long, it was a no brainer to stay with the Whirlpool brand. So far it has not disappointed. Great features including convection cooking and Wi-Fi capability. Haven’t tried the Wi-Fi option yet, but would be convenient to put a casserole in the oven before leaving for work and turning on the oven wirelessly while on the way home. Dinner would be ready when you get home! Easy set up and intuitive controls. Couldn’t be happier. Hope it lasts as long as our other one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice oven
on February 2, 2023
Posted by: New user
from Brentwood TN
[This review was collected as part of a promotion.] I bought this a few months ago to replace a whirlpool 24”built in oven . I like many of the features , such as convection option ; however it’s smaller than my other oven, my larger cookie sheets don’t fit . It took a lot of reading to understand the controls and I’m still working on some. I have no need for the WiFi . Overall it’s a good oven , I’m happy with it , it fits the space , except it’s about an inch shorter than the other, so have to find trim to cover the opening
I’ve been happy with Whirlpool appliances and sure this one has more useful options once I learn to use them
I’ve been happy with Whirlpool appliances and sure this one has more useful options once I learn to use them
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works good !
on February 1, 2023
Posted by: DebM
from Norman,Ok
[This review was collected as part of a promotion.] When i bought this it took a while for it to come in. the installers were great. I've only had it 13 days so far. it's nice. I'm having to learn about i, since my last one was 20 years old. The only thing i don't like is the timer's sound is so low, I can't hear it in a busy kitchen..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
oven review
on January 24, 2023
Posted by: pcms
from oregon
[This review was collected as part of a promotion.] I bought this oven and had it arrive, finally, in January. Looks pretty but doesn't bake like my old one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Major problems with this oven
on January 20, 2023
Posted by: Shelly Lynn
from Boston
[This review was collected as part of a promotion.] First, the temperature settings are off. It takes almost an hour to preheat to 350 and then as soon as I place something in the oven, the temp goes down to 300 and stays there! Second, the racks are configured so that you cannot get a large cookie sheet in--which was not the case in my old 24" Whirlpool oven. Hope the thermostat can be fixed because I don't appreciate anticipating cooking something hours in advance!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 25, 2023
Thank you for sharing your insights with us,
Shelly Lynn. It's hard for us to hear that you had a negative experience with your Oven, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64263bb8o or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Shelly Lynn. It's hard for us to hear that you had a negative experience with your Oven, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64263bb8o or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
4
Stylish
on January 10, 2023
Posted by: Onel
from Ohio
[This review was collected as part of a promotion.] Well made; size needed; looks stylish
The scroll menu is nice however it’s hard to find where to touch for home, cancel, settings, lock etc. It would have been nice if all control buttons could be lighted like the clock and menu are. Sounds also need to be louder or maybe a different sound that catches your attention. I do like it sounds again you if you don’t hear it finish the first time.
The scroll menu is nice however it’s hard to find where to touch for home, cancel, settings, lock etc. It would have been nice if all control buttons could be lighted like the clock and menu are. Sounds also need to be louder or maybe a different sound that catches your attention. I do like it sounds again you if you don’t hear it finish the first time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice product
on December 27, 2022
Posted by: Big Don
[This review was collected as part of a promotion.] I thought the oven was bigger a bit disappointed our r/o is 23” wide by 28 tall
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com