Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 5 element Built-In Electric Cooktop with FlexHeat Triple Radiant Element - Black Stainless Steel
Average customer rating
3.9
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
6
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Whirlpool - 36 in. Wide 5 element Built-In Electric Cooktop with FlexHeat Triple Radiant Element - Black Stainless Steel
Customer Rating
3
Good features, poor large burner placement
on February 18, 2026
Posted by: RJSB
[This review was collected as part of a promotion.] We like it so far but they could have put the largest burner on the right side instead of smack dab in the middle of the entire cooktop! Useless for left or right handed folks.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great Easy to use
on February 11, 2026
Posted by: Jnew
[This review was collected as part of a promotion.] Easy to use. Heats evenly. Looks good. This was a replacement of one very similar. Like the looks and operation better than my old one
Written by a customer while visiting whirlpool.com
Customer Rating
1
none that I have encounter
on September 20, 2025
Posted by: zulyw
from miami, florida
[This review was collected as part of a promotion.] I bought this not eve a month and I hated it. I can't figure out how to clean it. use a soft sponge water and soap, drying it with a soft towel and it still looks dirty
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Hello,
We value your time and would like to look into the concerns with your Cooktop. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Cooktop style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 802732.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Cooktop. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Cooktop style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 802732.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great
on August 12, 2025
Posted by: Din Din
(This review was collected as part of a promotion.) I bought this one month ago and it is working great.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice
on June 9, 2025
Posted by: dns76
[This review was collected as part of a promotion.] I would prefer to have 5 burners to cook on, instead of the warming burner.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the “lock” feature
on June 6, 2025
Posted by: NettieC
from Kansas
[This review was collected as part of a promotion.] So far I love it. SO HAPPY with the “lock” feature, as my grandbabies like to explore.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Hate this cooktop!
on June 6, 2025
Posted by: Whirlpool cooktop mistake
[This review was collected as part of a promotion.] Everyday I have to use this cooktop I complain.. the controls are so touchy if the cooktop is not completely clean and not wet and not any type of film on it it doesn't work you can push buttons and push buttons and push buttons it's just terrible and I wish I could trade it for anything else!
Response from whirlpool.comBy Branded Team, Consumer Care, June 6, 2025
Hello,
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #734478.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #734478.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the finish!
on March 15, 2025
Posted by: Chard20
from Ohio
[This review was collected as part of a promotion.] Nice finish on the cooktop around the burners. It doesn’t show streaks and fingerprints like my old glass cooktop. Burner controls are self explanatory and easy to use. This is my third glass cooktop and by far my favorite!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com