Customer reviews from whirlpool.com
Whirlpool - 30" Built-In Electric Cooktop with 5 Burners and FlexHeat Dual Radiant Element - Black
Average customer rating
4.1
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Whirlpool - 30" Built-In Electric Cooktop with 5 Burners and FlexHeat Dual Radiant Element - Black
Customer Rating
5
Great price, efficient and smart
on June 3, 2024
Posted by: Skalynuik
from Ontario
[This review was collected as part of a promotion.] This 30" 5 zone unit replaced a 1989 KitchenAid Superba. This unit is fast and constant, the 10(broil) dual is great for blue rare steaks, and 4 dual is great for eggs. Having the 3 second safety off is great for cleaning with no fear of turning on a element.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Just hate it!
on August 4, 2024
Posted by: Jazz
from Fl
[This review was collected as part of a promotion.] This cooktop may look nice, but I hate it! It has some kind of "heat sensitive" locking mechanism, that is not explained fully in the user manual, and causes an alarm to go off whenever you set a hot pan on it. I take pans out of the oven and put them on the cooktop and it goes crazy beeping when I do this and I cannot figure out how to turn it off. So annoying and if it had not been so difficult to install, I would be returning it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 574115.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Attractive Glass Top for Cooking
on September 28, 2024
Posted by: Darryl350
[This review was collected as part of a promotion.] Whirlpool is a brand name and is the reason we bought this glass top. Excellent features and “wow” do the elements heat up fast. It was easy to learn what each burner does after reading the instructions (really don’t need to read instructions). We love the multiple burners and the warming burner. We bought the Affresh Cleaning kit which we use every time we use the cooktop. We are enjoying our new appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
4
GREAT COOKTOP
on October 17, 2024
Posted by: HAMERMAN
from Ottawa, Ontario, Canada
[This review was collected as part of a promotion.] I am happy with my purchase so far, but I would have liked to have been able to adjust the temperature for the keep warm burner (melt/keep warm). I really love the two double burners and the cooktop design.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Brings don't engage easily.
on October 24, 2024
Posted by: Mdb103
from Illinois
[This review was collected as part of a promotion.] I bought this cooktop to replace an old whirlpool brand cooktop. I'm still trying to get used to the button pads. Sometimes I can't get the buttons to engage and it has beeped repeatedly after cooking but I don't know why. I haven't found anything in the manual to explain it. When it works it works all. It's faster than my old ceramic top. I'm hoping my lack of knowledge is the only reason for my troubles. I'll update again.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome purchase!
on December 2, 2024
Posted by: Empress Shaye
[This review was collected as part of a promotion.] This was an absolutely great purchase for my new home.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Couldn't be happier.
on March 10, 2025
Posted by: Norm
[This review was collected as part of a promotion.] Couldn't be happier. Only one minor criticism is that during cleaning the surface, standing soap & water sometimes turns off the 'lock'.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Couldn't be happier
on March 10, 2025
Posted by: Norm
from Berkeley, On
[This review was collected as part of a promotion.] Couldn't be happier. Only one small fault to note. When cleaning top 'Lock' may click off due to soap on control surface.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com