Customer reviews from Case-Mate
Case-Mate - Hardshell Case for iPhone 13 Pro Max/iPhone 13 Pro Lens Protector - Clear
Average customer rating
2.9
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
30
4 Stars
6
3 Stars
6
2 Stars
11
1 Star
32
0%of customers recommend this product.
(
0 out of
3)
Customer Reviews for Case-Mate - Hardshell Case for iPhone 13 Pro Max/iPhone 13 Pro Lens Protector - Clear
Customer Rating
1
2nd one to crack after 2 days normal use, no drops
on February 14, 2022
Posted by: Christopher G.
Cracked after 2 days of normal use. No drops or anything. This happened to the first one I ordered, and exchanged it since I thought it was a fluke. But same thing happened again.
Written by a customer while visiting Case-Mate
Customer Rating
1
Not durable
on February 13, 2022
Posted by: Annemarie W.
I’ve had this on my phone for less than a month and they are cracked. I’m trying to figure out how to get it off so I can try a different brand
Written by a customer while visiting Case-Mate
Customer Rating
1
The glass on my protector
on February 2, 2022
Posted by: Crystall B.
The glass on my protector broke within a day without me dropping or bumping my new phone.
Written by a customer while visiting Case-Mate
Customer Rating
3
Cracked within a month
on February 1, 2022
Posted by: Jordan M.
I love Case-Mate protectors, bought the screen protector for my iPhone 8 3 years ago and it held my phone up to now with no cracks. Upgraded and got the lens protector for my new phone but it cracked after one fall, and there's a hole in it now sadly, it was easy to put on though, instructions clear, and didn't make the camera weird.
Response from Case-MateBy TR Wilhoit, March 21, 2022
Hi there,
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the troubles you ran into. The good news is, we have a great warranty, please reach out to us at support@case-mate.com for further assistance.
Kind regards,
Case-Mate Customer Service
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the troubles you ran into. The good news is, we have a great warranty, please reach out to us at support@case-mate.com for further assistance.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
2
Doesn’t last long
on February 1, 2022
Posted by: Flo
It is the second I’m buying here… after a month, it breaks…
Written by a customer while visiting Case-Mate
Customer Rating
1
Shattered after about two weeks.
on January 31, 2022
Posted by: Lauren H.
Shattered after about two weeks. Not worth the money.
Written by a customer while visiting Case-Mate
Customer Rating
5
I am please with my
on January 29, 2022
Posted by: Kimberly H.
I am please with my purchase. It was easy to apply and I feel as if my camara lens is more protected now. This was the perfect selection for my phone.
Written by a customer while visiting Case-Mate
Customer Rating
2
Cracked very easily
on January 25, 2022
Posted by: Corey C.
These covers went on very easily and I was very excited about them, but unfortunately they cracked within the first two weeks of having them…and this was with normal wear-I did not drop my phone. Then it was about impossible to remove the rest of it and I wound up scratching the surface of my phone trying to get it off.
Written by a customer while visiting Case-Mate