Customer reviews from Case-Mate
Case-Mate - Hardshell Case for iPhone 13 Pro Max/iPhone 13 Pro Lens Protector - Clear
Average customer rating
2.9
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
30
4 Stars
6
3 Stars
6
2 Stars
11
1 Star
32
0%of customers recommend this product.
(
0 out of
3)
Customer Reviews for Case-Mate - Hardshell Case for iPhone 13 Pro Max/iPhone 13 Pro Lens Protector - Clear
Customer Rating
1
This cover broke almost immediately.
on April 23, 2022
Posted by: Haylea J.
This cover broke almost immediately. I’m working to return it.
Written by a customer while visiting Case-Mate
Customer Rating
5
I am really happy with
on April 21, 2022
Posted by: caylene s.
I am really happy with this lens protector! Protecting my lens and it doesn’t impact the quality of the video and pictures. Thank you!
Written by a customer while visiting Case-Mate
Customer Rating
2
i dropped once and it
on April 12, 2022
Posted by: danielle j.
i dropped once and it broke and i haven’t had less than a week . i dropped my phone before and i haven’t cracked the lens. what was the point of buying if i won’t get the benefit.
Response from Case-MateBy TR Wilhoit, April 22, 2022
Hey Danielle,
We assure you this is anything but normal. If you're willing to give this one more shot, please feel free to reach out to us at support@case-mate.com. We'd be more than happy to make things right with a warranty replacement which we trust will stick around.
Warm regards,
Case-Mate Customer Service
We assure you this is anything but normal. If you're willing to give this one more shot, please feel free to reach out to us at support@case-mate.com. We'd be more than happy to make things right with a warranty replacement which we trust will stick around.
Warm regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
1
Lens protector
on April 11, 2022
Posted by: Anonymous
Waste of money. I bought two and they both broke the first week, one when in my son's side pocket.
Response from Case-MateBy TR Wilhoit, April 22, 2022
Hey Kathleen,
We assure you this is anything but normal. If you're willing to give this one more shot, please feel free to reach out to us at support@case-mate.com. We'd be more than happy to make things right with a warranty replacement which we trust will stick around.
Warm regards,
Case-Mate Customer Service
We assure you this is anything but normal. If you're willing to give this one more shot, please feel free to reach out to us at support@case-mate.com. We'd be more than happy to make things right with a warranty replacement which we trust will stick around.
Warm regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
2
Not worth it
on April 9, 2022
Posted by: corey m.
Super easy to install, but it effects the quality of my indoor, lower light photos. I took it off.
Response from Case-MateBy TR Wilhoit, April 19, 2022
Hi there,
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the troubles you ran into. The good news is, we have a great warranty, please reach out to us at support@case-mate.com for further assistance.
Kind regards,
Case-Mate Customer Service
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the troubles you ran into. The good news is, we have a great warranty, please reach out to us at support@case-mate.com for further assistance.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
5
Absolutely Amazing product works amazing
on April 8, 2022
Posted by: Taylor S.
Absolutely Amazing product works amazing I love it
Written by a customer while visiting Case-Mate
Customer Rating
1
Received CRACKED
on April 5, 2022
Posted by: Candace A.
Received CRACKED
Written by a customer while visiting Case-Mate
Customer Rating
1
The lens protector cracked within
on April 1, 2022
Posted by: Brittany E.
The lens protector cracked within a week of having it on without any known incident. It seems to be much thinner and easier to break than the actual lens. I won’t be replacing it because I think it would be getting replaced frequently due to the quality.
Response from Case-MateBy TR Wilhoit, April 22, 2022
Hey,
We assure you this is anything but normal. If you're willing to give this one more shot, please feel free to reach out to us at support@case-mate.com. We'd be more than happy to make things right with a warranty replacement which we trust will stick around.
Warm regards,
Case-Mate Customer Service
We assure you this is anything but normal. If you're willing to give this one more shot, please feel free to reach out to us at support@case-mate.com. We'd be more than happy to make things right with a warranty replacement which we trust will stick around.
Warm regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate