Customer reviews from Case-Mate
Case-Mate - Hardshell Case for iPhone 13 Pro Max/iPhone 13 Pro Lens Protector - Clear
Average customer rating
2.9
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
30
4 Stars
6
3 Stars
6
2 Stars
11
1 Star
32
0%of customers recommend this product.
(
0 out of
3)
Customer Reviews for Case-Mate - Hardshell Case for iPhone 13 Pro Max/iPhone 13 Pro Lens Protector - Clear
Customer Rating
5
Very easy to put on,
on May 21, 2022
Posted by: Debby S.
Very easy to put on, looks great and protects the lens of the camera. does not interfere with the quantity of the pictures
Written by a customer while visiting Case-Mate
Customer Rating
5
Perfect fit!!
on May 19, 2022
Posted by: Darcey W.
Fits perfectly !! Saves my lenses from everyday scratches !! Must have !!
Written by a customer while visiting Case-Mate
Customer Rating
1
Broken lens I bought your protectors in March 2022 and had the lens protector replaced after 2 weeks and now the replacement lens is broken again i
on May 16, 2022
Posted by: Anonymous
The lens protector broke in 2weeks got it replaced 2weeks later and now it is broken again 1week later it has not been dropped or banged and was installed both times by the retailer. who advised this time I would have to reach out to the manufacturer under warranty have not been able to do that as of yet . I called the phone # only to be told I had to do it on line have had no luck accomplishing that either.
Response from Case-MateBy TR Wilhoit, May 16, 2022
Hello!
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the issues you had! The good news is, we do have a great warranty, so we'd be more than happy to try and get you helped out with a replacement item. Please feel free to reach out to us at support@case-mate.com for further assistance.
Kind regards,
Case-Mate Customer Service
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the issues you had! The good news is, we do have a great warranty, so we'd be more than happy to try and get you helped out with a replacement item. Please feel free to reach out to us at support@case-mate.com for further assistance.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
1
Not worth the money and only lasted a few days
on May 13, 2022
Posted by: Jessica H.
I bought 2 of these. 1 for me and one for my husbands phone. His shattered in his pocket from an unknown hit. Mine lasted another 3 days. Now the protector screen is falling apart in little shards of glass. Do not recommend.
Response from Case-MateBy TR Wilhoit, May 13, 2022
Hello,
Thank you for your feedback! Our Lens Protectors are made from an HD Tempered Glass and under a 1-Year Warranty. This certainly does not sound normal! Our Customer Service Team would be more than happy to assist with a replacement for both you and your husband. If you'd like to contact them, their email is support@case-mate.com.
Kind Regards,
Case-Mate Team
Thank you for your feedback! Our Lens Protectors are made from an HD Tempered Glass and under a 1-Year Warranty. This certainly does not sound normal! Our Customer Service Team would be more than happy to assist with a replacement for both you and your husband. If you'd like to contact them, their email is support@case-mate.com.
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
1
Would not buy again
on May 7, 2022
Posted by: Brian C.
I recent purchased this cover and i dislike it. It broke and so did my lens on my camera. Im still trying to figure how it happened. My phone for the most part is out of harms way. The plastic for the cover is too thin and not hard. Sorry to give a bad review.
Response from Case-MateBy TR Wilhoit, May 9, 2022
Hi Brian,
Thank you so much for taking the time to let us know what happened! We're so sorry to hear this. Our support team would be more than happy to offer some further assistance and even provide a replacement item for you! If you'd like to reach out to us, our email is support@case-mate.com. We hope to hear from you soon!
Kind regards,
Case-Mate Team
Thank you so much for taking the time to let us know what happened! We're so sorry to hear this. Our support team would be more than happy to offer some further assistance and even provide a replacement item for you! If you'd like to reach out to us, our email is support@case-mate.com. We hope to hear from you soon!
Kind regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
1
Worse than awful
on April 30, 2022
Posted by: Alice D.
Lasted a couple of days before shattering without being dropped. Just setting them onto our marble countertops caused them to break. My husband’s came off in one piece but mine had to be picked off. Pieces still remain and cause glass slivers in my fingers and make it impossible to take photos.
Response from Case-MateBy TR Wilhoit, May 3, 2022
Hi Alice,
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the trouble. The great news is, we have a great lifetime warranty, please reach out to us at support@case-mate.com for a replacement lens.
Kind regards,
Case-Mate Customer Service
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the trouble. The great news is, we have a great lifetime warranty, please reach out to us at support@case-mate.com for a replacement lens.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
4
great idea i wouldn't have
on April 26, 2022
Posted by: Nicole D.
great idea i wouldn't have thought of before! protects my camera - great add on!
Written by a customer while visiting Case-Mate
Customer Rating
5
A must have!
on April 25, 2022
Posted by: Monica H.
This is definitely a must have product and I’m glad I purchased it. Very smooth and easy to put on. Protects your camera lens like it should…:heart:️
Written by a customer while visiting Case-Mate