Customer reviews from Case-Mate
Case-Mate - Hardshell Case for iPhone 13 Pro Max/iPhone 13 Pro Lens Protector - Clear
Average customer rating
2.9
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
30
4 Stars
6
3 Stars
6
2 Stars
11
1 Star
32
0%of customers recommend this product.
(
0 out of
3)
Customer Reviews for Case-Mate - Hardshell Case for iPhone 13 Pro Max/iPhone 13 Pro Lens Protector - Clear
Customer Rating
5
It’s a yes for me!
on September 28, 2022
Posted by: Nika B.
Durability is great so far, I’ve had it on for less than a week, and I lay my phone down easy because I’m so afraid that I might damage something on it. I am still able to take beautiful and perfect pictures, like nothing is on the camera lens. I like the looks, and feel of the lens protector, it’s really thick, and seems to be holding up well. I would highly recommend this product!
Written by a customer while visiting Case-Mate
Customer Rating
1
This is not a good
on September 21, 2022
Posted by: Lynette S.
This is not a good protector at all. It shattered after a day on my phone. The phone wasn’t dropped or anything. It does not last.
Written by a customer while visiting Case-Mate
Customer Rating
3
Easy application but not durable
on September 15, 2022
Posted by: Samantha W.
Easy application but not durable at all. Only had it on 2 weeks and a crack is already present.
Written by a customer while visiting Case-Mate
Customer Rating
4
Hoping this one outlasts my
on September 13, 2022
Posted by: Kelsey K.
Hoping this one outlasts my last few I got from another brand. :hand_with_index_and_middle_fingers_crossed::skin-tone-2:
Written by a customer while visiting Case-Mate
Customer Rating
3
I ordered 2. One for
on September 8, 2022
Posted by: Tamera K.
I ordered 2. One for me and one for my husband. My lens broke about a month after installing. My husband’s broke 2 months after installing. I ordered another and then saw the 1 year warranty. I don’t have my order number. So out of luck.
Written by a customer while visiting Case-Mate
Customer Rating
5
Super Sturdy
on August 14, 2022
Posted by: Laura A.
Love my case!! I’ve had it now for 6 months and it has survived hundreds of drops and my kids.
Written by a customer while visiting Case-Mate
Customer Rating
2
I’ve ordered the camera lens protector & had to file warranty twice..
on August 11, 2022
Posted by: Lisa
Very disappointed..the camera lens protector is very thin & cracks with the slightest touch..I was excited to get it & after 2 warranty claims I’ve given up..casemate was awesome in warranty process..just bad quality merchandise unfortunately
Response from Case-MateBy TR Wilhoit, August 16, 2022
Hi Lisa!
Thank you so much for your feedback. We're so sorry to hear about your experience with this product so far! This is certainly good feedback for our team as we are always looking to improve. If you need anything else, please don't hesitate to reach back out to us.
Kind Regards,
Case-Mate Team
Thank you so much for your feedback. We're so sorry to hear about your experience with this product so far! This is certainly good feedback for our team as we are always looking to improve. If you need anything else, please don't hesitate to reach back out to us.
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
1
Terrible Quality
on August 3, 2022
Posted by: Betsy A.
I have replaced this product 3 times within the past 2 months. Even though this product is covered by warranty, it is not worth paying the shipping price AGAIN just to have the product break within a few weeks of use. I thought the first time it broke that maybe I had dropped my phone unknowingly, but after it broke a second and third time I realized it's just a terrible quality product and I will see seeking another type of lens protector for my iPhone camera.
Response from Case-MateBy TR Wilhoit, August 9, 2022
Hi Betsy,
Thank you so much for your feedback. This is very valuable for our team as we are always looking for ways to improve. We're very sorry to hear about your experience. Please reach out to our Customer Service team for assistance with your claim! We are always happy to review and seek a resolution.
Kind Regards,
Case-Mate Team
Thank you so much for your feedback. This is very valuable for our team as we are always looking for ways to improve. We're very sorry to hear about your experience. Please reach out to our Customer Service team for assistance with your claim! We are always happy to review and seek a resolution.
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate