Customer reviews from Case-Mate
Case-Mate - Karat Onyx Hardshell Case w/ Antimicrobial for iPhone 13 Pro Max - Black/Gold
Average customer rating
4.4 out of 5
4.4
(20 Reviews)
Open Ratings Snapshot
Rating breakdown 20 reviews
5 Stars
15
4 Stars
1
3 Stars
2
2 Stars
2
1 Star
0
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Customer Reviews for Case-Mate - Karat Onyx Hardshell Case w/ Antimicrobial for iPhone 13 Pro Max - Black/Gold
Customer Rating
5 out of 5
5
Very Pretty in person!
on December 30, 2021
Posted by: Aimee S.
I have the navy blue phone and it really makes it pop. It’s really pretty and durable!
Written by a customer while visiting Case-Mate
Customer Rating
5 out of 5
5
Love this case!
on December 20, 2021
Posted by: xmellynnx
I actually bought this case for my iPhone 12 Pro Max and it fix perfectly! Love the quality as always!
Written by a customer while visiting Case-Mate
Customer Rating
5 out of 5
5
Gorgeous Karat Onyx case!
on December 6, 2021
Posted by: Shana W.
Beautiful, classy designed case! It adds sophistication to an already sophisticated gold IPhone 13 Pro Max. The case is well made and is comfortable in hand. Case mates are my go to case for beautiful style and protection! Shipping was fast-I had my case before I even received my phone.
Written by a customer while visiting Case-Mate
Customer Rating
3 out of 5
3
Beautiful but no protection
on November 26, 2021
Posted by: Amanda
I have only use case mate for my phones but this one has no protection for the back camera for the iPhone 13 pro max. There is barely any elevation. I’m so surprised by all the positive reviews honestly.
Response from Case-MateBy TR WilhoitDecember 10, 2021
Hi Amanda,

We appreciate your feedback about your experience, and we'll be sure to let our design team know about the troubles you ran into. If you need to complete a return, feel free to reach out to us at support@case-mate.com, and we can get you helped out.

Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
5 out of 5
5
Beautiful and so far my
on November 19, 2021
Posted by: Michael S.
Beautiful and so far my oh one hasn’t broke lol good sign
Written by a customer while visiting Case-Mate
Customer Rating
3 out of 5
3
Nice
on November 15, 2021
Posted by: Johnnica W.
Love my case I will say I like the MagSafe better. For charging purposes. Lost a button somehow
Response from Case-MateBy TR WilhoitNovember 16, 2021
Hi Johnnica,

We appreciate your feedback and am happy to let you know the buttons are removable for cleaning purposes. The good news is, we have a great warranty, please reach out to us at support@case-mate.com for a replacement Phone Case.

Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
5 out of 5
5
Love my new case!
on November 5, 2021
Posted by: Lisa C.
Just received my new iPhone 13 Pro Max yesterday! Put my new case on - it's beautiful! I'm sure I'll receive TONS of compliments! I can't stop looking at it, that's for sure!! :smiley:
Written by a customer while visiting Case-Mate
Customer Rating
5 out of 5
5
Beautiful
on November 1, 2021
Posted by: Miriam P.
Love my case!!! So far dropped my phone 2x and I haven’t noticed any scratches on the case nor the phone. Definitely pricey but that being said, I’d buy again.
Written by a customer while visiting Case-Mate
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