Customer reviews from Case-Mate
Case-Mate - Tough Hardshell Case for iPhone 13 - Clear
Average customer rating
2.9
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
1
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
3
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Case-Mate - Tough Hardshell Case for iPhone 13 - Clear
Customer Rating
3
Adequate case
on October 12, 2022
Posted by: Woody G.
The case fits well and looks fine. The downside is that it does not work with my cordless charger.
Response from Case-MateBy TR Wilhoit, October 13, 2022
Hello,
Thank you for your feedback. This case is compatible for Qi wireless charging, but not MagSafe wireless charging. If you're experiencing issues with Qi wireless charging with this case, please reach out to our Customer Service team by chat!
Kind Regards,
Case-Mate Team
Thank you for your feedback. This case is compatible for Qi wireless charging, but not MagSafe wireless charging. If you're experiencing issues with Qi wireless charging with this case, please reach out to our Customer Service team by chat!
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
1
Case turns yellow after 1 month
on June 26, 2022
Posted by: Alice P.
I bought this case in March and did not start using it until April. It turned yellow after only 1 month of use and no amount of cleaning turns it back clear. It also has bent around the corners. Not worth it for the price.
Response from Case-MateBy TR Wilhoit, June 27, 2022
Hello!
Thank you for your feedback. Yellowing can occur due to several different factors, but this is why our Warranty Policy is so great! Please reach out to our Customer Service team though our site's chat for assistance with filing a claim for a replacement!
Kind Regards,
Case-Mate Team
Thank you for your feedback. Yellowing can occur due to several different factors, but this is why our Warranty Policy is so great! Please reach out to our Customer Service team though our site's chat for assistance with filing a claim for a replacement!
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
2
Case is off
on May 5, 2022
Posted by: Zulay O.
I had a iPhone 12 (purple) wanted a clear case for the first time so it got sent with one and it happened to be a case mate case, first owned. I loved the case, it was perfect held the phone tightly covered everything nice, the buttons fit it was the perfect slim. I get a new iPhone 13 ( pink) and I wanted the same case of course not the iPhone 12 case but the same style and I thought I had purchase the right one but I didn’t, twice at that. First one after immediately purchasing I realized I messed up and bought the wrong one.. right after bought another being sure it was the right one. When comes in mail and I put it in it almost looks like my other case but the buttons are completely off as if the case doesn’t fit the phone, the case is a bit lose and it has these extra lil corner lips or something on the back that to me, personally are useless when I automatically lay my phone face first all the time so I can weirdly check my phone out.. so yeah nice clear quality case just not the case I actually wanted
Response from Case-MateBy TR Wilhoit, May 5, 2022
Hello!
Thank you so much for sharing your shopping experience and your feedback on the case! We're so sorry to hear there's been any issue with your case fitting your device to keep it protected. Our support team would love to assist with this problem and is available by chat or email at support@case-mate.com! We look forward to hearing from you.
Kind regards,
Case-Mate Customer Service
Thank you so much for sharing your shopping experience and your feedback on the case! We're so sorry to hear there's been any issue with your case fitting your device to keep it protected. Our support team would love to assist with this problem and is available by chat or email at support@case-mate.com! We look forward to hearing from you.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
4
Warranty customer
on April 9, 2022
Posted by: Larry B.
So far so good. my last one warped and had to be replaced
Written by a customer while visiting Case-Mate
Customer Rating
1
Doesn’t fit properly
on February 26, 2022
Posted by: DAna
This case doesn’t fit properly. The button’s don’t line up
Written by a customer while visiting Case-Mate
Customer Rating
1
Trying to get in touch with your business
on January 1, 2022
Posted by: Sarah C.
I’ve called and emailed multiple times in over a week and still NO answer or email. This is ridiculous and bad business
Written by a customer while visiting Case-Mate
Customer Rating
4
Good case, no issue. Clear
on April 16, 2023
Posted by: Randy B.
Good case, no issue. Clear and great access to buttons
Written by a customer while visiting Case-Mate
Customer Rating
4
Very good service, only drawback,
on May 10, 2023
Posted by: Thomas D.
Very good service, only drawback, postage. When I paid for the insurance, I think everything should be included.
Written by a customer while visiting Case-Mate