Customer reviews from Kitchen Aid
KitchenAid - 36 inch Wide 5 element Built-In Electric Induction Cooktop with - Stainless Steel
Average customer rating
3.6
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
2
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Electric Induction Cooktop with - Stainless Steel
Customer Rating
1
Disappointed
on July 1, 2025
Posted by: Say it like it is
[This review was collected as part of a promotion.] Does not work like our old cooktop. This one takes far too long to boil water and cook food. The old one did not do that.
Response from Kitchen AidBy Branded Team, Consumer Care, July 3, 2025
Thank you for sharing your experience with us. We regret to hear that your Electric Induction Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Cooktop model/serial number, and reference Case # 746945.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Love our modern induction cooktop
on December 15, 2024
Posted by: Johnny Boombatsee
[This review was collected as part of a promotion.] Heats up really fast and looks beautiful. It never looks completely clean. It shows everything.
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Sales Guy doesn't know the products
on December 11, 2024
Posted by: Cook Top Too Hot
[This review was collected as part of a promotion.] We thought we were buying a cook top were the surface didn't get hot. The sales guy didn't know anything about Induction cooktops!
Not happy with the results but already installed into our quartz top.
Response from Kitchen AidBy KitchenAid Team, Consumer Care, December 11, 2024
Thank you for sharing your experience with us. We regret to hear that your Electric Induction Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Cooktop model/serial number, and reference Case # 639277.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love This Cooktop!
on November 14, 2024
Posted by: Lindsey01
from Lake Geneva, WI
[This review was collected as part of a promotion.] We installed this cooktop about 6 months ago and I wanted to leave a review because we are loving it! I was a chef for 10 years, and had concerns about switching away from gas to induction. It has been an amazingly easy transition, and we are very happy with this cooktop. With the power boil feature, you can boil a pot of water in 1-2 minutes! I saw other reviews saying it takes too long to boil water, and I can definitely say that has not been our experience.
The only thing that I would comment on is that some of the buttons are confusing but I think we could solve this by reading the instructions again.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great features
on September 13, 2024
Posted by: Syls101
[This review was collected as part of a promotion.] Cooks evenly and I love that when I am done cooking it cools off fast.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Best cooktop ever
on April 9, 2024
Posted by: Granny H
from Norco, CA
[This review was collected as part of a promotion.] This cooktop is phenomenal. I absolutely love it. The best cooking experience ever. The assist features work great for fry, boil, simmer and keep warm. I will never go back to gas.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Buyer Beware!
on April 8, 2024
Posted by: thejenkins03
from Amelia Court House, VA
Could not be more dissatisfied with this product. Purchased for our new build along with double oven, micro and dishwasher. Cooktop was advertised to cook faster and boil water fast! Buyer beware! It takes me over 19 mins to boil 4 cups of water in a 2.5qt sauce pan. I have had 3 techs come out and tell me that it is the pans I am using. My pans are induction safe (Caraway and Ninja Neverstick), both of which were gifted to me for my new cooktop! Now I'm being told that I should only be using Kitchenaid Cast Iron cookware. They defend this theory by putting my 4 cups of water in my 12" cast iron skillet and boiling it (3mins), Not sure who cooks like that but it won't be me.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Team, Consumer Care, April 10, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 516218.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Not as user friendly as our original cook top.
on April 7, 2024
Posted by: AJamesP
from Jupiter, Florida
Purchased as a replacement for an older model. Just as effective at heating, but Touch-Activated Control display is smaller / dimmer and NOT as user friendly as our original unit. Not sure why KitchenAid would design / build something that is more difficult / cumbersome to operate ?
Probably a cost savings for them..
Probably a cost savings for them..
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid