Customer reviews from kitchenaid.com
KitchenAid - 36" Built-In Electric Induction Cooktop with 5 Elements - Black
Average customer rating
4.5
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
26
4 Stars
4
3 Stars
1
2 Stars
2
1 Star
1
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for KitchenAid - 36" Built-In Electric Induction Cooktop with 5 Elements - Black
Customer Rating
2
Induction Stovetop review
on December 21, 2022
Posted by: flpjreed
from Seymour, Texas
[This review was collected as part of a promotion.] We bought this induction stove top as a replacement for our old Kitchenaid Inductions Stovetop. We are VERY DISAPPOINTED! The one we had before was awesome. This one takes forever to get to boil or even a high temperature. We have however already done what was suggested in the manual to "up the power" with no difference. One burner heats faster and hotter than the others. There is no small burner with the "boil" function. So if I wanted to boil 2 eggs I would have to use a bigger pot or wait a long time to get the temp up on the small burner. All our appliances in the kitchen are Kitchenaid and have been great so that's why we continued to buy Kitchenaid but I have to say we are disappointed in this stove top! Also the P or power level of the burner will not stay on longer than 5 minutes. UGH ! I would not recommend your current product to any new buyers!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, December 23, 2022
Thank you for sharing your experience with us, flpjreed. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Looks Great But Not Working
on February 6, 2023
Posted by: Ed0117
from Moline, IL
[This review was collected as part of a promotion.] The cooktop was installed by professionals and looks really nice. The only issue we are having is a big one - the large center element is not working. Straight out of the box and we are already having an issue. I hope this is a one-time problem.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, February 10, 2023
Thank you for sharing your experience with us, Ed0117. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New way to cook, never going back
on November 6, 2023
Posted by: Happysmama
from CA
Gender:Female
[This review was collected as part of a promotion.] I’ve been a gas stove user and this induction cooktop is a game changer! You will need stainless steel pots and pans to enjoy but it’s worth it. Food cooks evenly, no more dead zones in the pans. It heats up fast. I like the 5 minute heat boost, especially for boiling water. It cools down fast too so I can clean without lag time. The auto presets helps to set the exact temperatures you need to melt, simmer or boil. It look wonderful also! Sleek, smooth and flush with my counter. Highly recommend it! So many features. Looks good and functional too!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Kitchenaid doesn't stand behind their products!!
on July 18, 2024
Posted by: Jay..
from Toronto
Very disappointed with our 36" Induction cooktop. Purchased it 15 months ago; it was actually installed less than a year ago (waiting on our kitchen). We went with Kitchenaid as we'd had a wall oven previously that my wife quite liked. Unfortunately, it would make a buzzing noise under load that we were told was normal. A couple weeks ago it popped and gave the F47 code. Barely over a year old, the control module is "not available", and the best Kitchenaid can do is offer a 30 or 40% discount on a new one.
Run Away, save your money and time!
Run Away, save your money and time!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 19, 2024
Hello, Jay! We are so sorry we have let you down. KitchenAid takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, phone number, and case #565626. We look forward to hearing from you! -Max
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Works
on September 25, 2023
Posted by: AmandasCool
[This review was collected as part of a promotion.] This induction cooktop is really nice. It was easy for my husband to install, but he also is very construction savvy, so it makes sense it was easy for him. I didn’t know much about induction before this. I was told that induction gets instantly cool after you turn off the heat and take off the pan. This is not true. It’s still really hot. I would say it cools down quicker though. I had to buy all new pans that would work with the induction. I never really thought about this before hand. I would say this does not heat up too quickly. I think I expected more from this product. It does work well, but it’s not that different than my electric cooktop I was using before. Would I opt for induction over electric in the future? Probably, if the price wasn’t too much more.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Terrible features
on January 11, 2024
Posted by: JRic
[This review was collected as part of a promotion.] It doesn't boil water as fast as the previous model. In fact, it is slower than a non-induction cooktop. Also, when you turn on a burner you have to click several times on the temperature knob in order to get to P. On the previous model you can click only once and P would be turn on. And last, you cannot turn off all the burners with one key, you have to turn them off individually. Who was the genius behind this?
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Everything that I had hoped for
on April 18, 2023
Posted by: lisaknit
from Placerville CA
[This review was collected as part of a promotion.] We lived with propane cooking for the first 16 years in this house and lived with the fumes and film. Now, cooking is fast and much cleaner and I am so very happy with this induction cooktop.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great cooktop
on August 8, 2023
Posted by: Brave little toaster
from Sacramento, ca
Gender:Male
[This review was collected as part of a promotion.] This cooktop not only looks stylish, but it is very effective. It is so much faster and heats so much more evenly than my gas cooktop. The controls are very intuitive, and the 5 burner system makes for all kinds of versatility. Overall, I am very happy with it. It has upped my kitchen game significantly.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com